Account Manager
3 days ago
Company Description
Certified HVAC, Inc. is a fully licensed and insured small business located in South Florida and servicing clients across Florida. Specializing in commercial and industrial cooling, refrigeration, and heating, our teams have a combined 117 years of experience. We pride ourselves on qualified and EPA-certified technicians who deliver reliable, high-quality service to ensure that our clients' investments function efficiently and operate optimally. Located in Pompano Beach, FL, Certified HVAC, Inc. stands out for its commitment to excellence.
Role Description
This is a full-time on-site role for an Account Manager based in Pompano Beach, FL. As an Account Manager, your day-to-day tasks will include managing and nurturing client relationships, addressing client inquiries and service requests, coordinating with technicians to ensure timely service delivery, and maintaining detailed records of client interactions. You will also be responsible for developing and implementing strategies to enhance client satisfaction and retention.
Qualifications
- Client Relationship Management and Customer Service skills
- Ability to coordinate and liaise effectively with technical teams
- Strong organizational and record-keeping skills
- Excellent communication and interpersonal abilities
- Experience in the HVAC industry is a plus
- Bachelor's degree in Business, Marketing, or a related field
- Proficiency with client management software
- Ability to work on-site in Pompano Beach, FL
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