Bilingual Intake Specialist

11 hours ago

New York, New York, United States Rosenbaum & Rosenbaum, PC Full time

About Rosenbaum Personal Injury Lawyers

Rosenbaum Personal Injury Lawyers is a pre-eminent New York City personal injury firm that has been representing individuals throughout the New York City metro region for over 40 years. The firm prides itself on the exemplary quality of service that it delivers to its clients and has successfully represented clients with all types of personal injury claims.

Summary

Rosenbaum Personal Injury Lawyers is seeking an enthusiastic and bilingual Intake Specialist to join our team. The Intake Specialist plays a crucial role in identifying and bringing new clients to our firm and is the first point of contact for potential clients. This is an excellent opportunity for anyone looking to gain experience within the legal field. Recent college grads are encouraged to apply

Key Responsibilities

  • Foster and maintain client relations through communication and professional conduct.
  • Serve as the first point of contact for prospective clients.
  • Conduct intake interviews to gather information and assess case potential.
  • Manage initial case information, track leads, and follow up with potential clients as needed.
  • Support prospective clients by providing general information about the Intake process.
  • Provide additional support to the Intake team and perform additional duties as needed.
  • Assist with special projects and initiatives as assigned, demonstrating flexibility and willingness to take on new tasks.

Education and Experience

  • Experience in customer service role is preferred. Legal experience is a bonus
  • Associate's degree required but Bachelor's degree is preferred
  • Bilingual fluency in English and Spanish required

Qualifications

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and case management systems. Experience with Filevine is a plus
  • Strong attention to detail and accuracy in maintaining case information
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues
  • Ability to prioritize tasks effectively and manage time efficiently in a fast-paced environment
  • Discretion and confidentiality when handling sensitive information

Benefits and Additional Information

  • Comprehensive health insurance, 401k, and PTO
  • Professional development opportunities
  • Friendly and collaborative work environment

This role is full-time and is on-site at our New York City office in downtown Manhattan. Business hours are Monday-Friday, 9:00am-5:30pm.

Pay Range

$35,000 - $40,000 annually, depending on experience

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity

Rosenbaum Personal Injury Lawyers is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws.

Acknowledgement

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

  • Legal Intake Specialist

    1 week ago

    New York, New York, United States Building Service 32BJ Benefit Funds Full time

    Job Title:Intake Specialist IDepartment: Legal Services Fund, IntakeReports To: Intake SupervisorFLSA Status: Local Non-ExemptSalary Range: Established by contractDate Created:Competitive Salary coupled with a great work/life balancePrime Location - Flatiron District in Manhattan (NYC)Comprehensive Health Package including medical, dental & vision coverage...

  • Legal Intake Specialist

    2 days ago

    New York, New York, United States Bldg Svc 32 B-J Full time

    Job Title: Intake Specialist IDepartment:    Legal Services Fund, Intake Reports To:      Intake Supervisor  FLSA Status:   Local Non-Exempt Salary Range: Established by contractDate Created:  Competitive Salary coupled with a great work/life balancePrime Location - Flatiron District in Manhattan (NYC)Comprehensive Health Package including medical,...

  • Intake and Eligibility Specialist

    2 weeks ago

    New York, New York, United States Breaking Ground Full time $45,000 - $65,000 per year

    ABOUT US: - We believe that everyone deserves a home Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and...

  • Intake Clinician

    1 week ago

    New York, New York, United States Center for Alternative Full time $61,800 - $70,000

    Job Title: Bilingual Court Intake Social WorkerJob Summary:    The Courts Department is seeking a highly skilled and compassionate Bilingual Court Intake Social Worker to join our team. The social worker will play a crucial role in the initial assessment and referral process for individuals entering the court system, particularly those with mental...

  • Recovery Coaching Intake Specialist

    24 hours ago

    New York, New York, United States Mountainside Treatment Center Full time $26 - $31

    Recovery Coaching Intake SpecialistNew York, NY / Huntington, NYAbout the Position:Mountainside is seeking an empathetic, highly motivated Recovery Coaching Intake Specialist to support prospective clients seeking recovery coaching, professional support services, and non-clinical programs. As the first point of contact, you will help individuals and families...

  • Strategy & Operations, Intake

    24 hours ago

    New York, New York, United States Finch Full time

    About FinchWe believe every American household deserves access to counsel in life's biggest moments. At Finch, we're building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.Since launching in April, we've grown 10x and are now...

  • Bilingual Spanish Patient Services Facilitator

    2 weeks ago

    New York, New York, United States LWB Consulting Full time $50,000 per year

    A respected NYC-based behavioral health clinic is seeking a Bilingual Spanish Patient Services Facilitator to join our Intake & Referral team. This frontline role is key to ensuring timely, accurate intake processing for individuals seeking mental health services in our community.As the first point of contact for new patients and referrals, you will...

  • Participant Engagement Specialist

    2 weeks ago

    New York, New York, United States Center for Justice Innovation Full time $53,500 - $61,800

    THE ORGANIZATIONThe Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual...

  • Bilingual Human Resources Specialist

    4 days ago

    New York, New York, United States AFM Consulting Services Inc Full time

    About AFM AgencyAFM is one of the top TikTok Creator Marketing Agencies in the United States, partnering with brands to accelerate growth through creator-driven content and social commerce strategies.We're seeking a Human Resources Specialist to join our expanding team. This role centers on recruitment, employee relations, and HR operations, contributing...

  • Remote Intake Processor – 29/hr

    1 week ago

    New York, New York, United States Empower Now Full time

    Remote Intake Specialist – $28.50/hr | Paid Training | No Experience NeededGreencycle is actively hiring 20+ remote team members to handle client intake in the healthcare, financial, and legal sectors. This is a entry-level role — no cold calling, no quotas, no degree required.If you're organized, reliable, and ready to work from home with weekly payouts...