Clinic Receptionist

3 days ago

West Palm Beach, Florida, United States Quantum Cellular Therapies Full time

Job Summary

We are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will provide exceptional front desk support, manage patient interactions, and ensure smooth clinic operations. This role requires strong organizational skills, familiarity with electronic health record (EHR) systems, and excellent communication abilities to deliver outstanding patient service. The Medical Receptionist will play a vital role in maintaining accurate medical documentation, scheduling appointments, verifying insurance, and supporting administrative functions within a busy medical practice.

Responsibilities

  • Greet patients promptly and courteously, providing excellent customer service at the front desk
  • Schedule appointments and coordinate patient flow to optimize clinic operations
  • Verify insurance coverage and perform insurance eligibility verification
  • Maintain accurate and complete medical records in compliance with HIPAA regulations
  • Handle multi-line phone systems with professional phone etiquette and assist with patient inquiries
  • Assist with medical intake procedures, including data entry and documentation review
  • Support medical administrative tasks such as filing, faxing, copying, and managing electronic health records (EHR systems)
  • Ensure confidentiality of all patient information in accordance with HIPAA standards
  • Collaborate with clinical staff to facilitate care plans and documentation accuracy

Experience

  • Prior experience in a medical office setting or healthcare environment is preferred
  • Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft, or similar platforms is highly desirable
  • Knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures is advantageous
  • Experience with insurance verification processes and Medicare documentation is a plus
  • Bilingual skills are preferred to serve diverse patient populations effectively
  • Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software such as Dental or Medical practice management systems
  • Excellent communication skills with professional phone etiquette and customer service orientation
  • Ability to handle clerical tasks efficiently while maintaining attention to detail in a fast-paced environment

Job Type: Part-time

Pay: $ $26.11 per hour

Expected hours: 24 per week

Work Location: In person

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