Dental Receptionist

1 week ago

Pompano Beach, Florida, United States Frederic G Kirsch DDS,PA Full time $40,000 - $60,000 per year

Overview

Join our pediatric dental office as a part-time Dental Receptionist, where your energetic and organized approach will be the heartbeat of our dental practice. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, insurance verification, and dental terminology will help streamline office operations and enhance patient satisfaction.

Responsibilities

  • Greet patients warmly and professionally, providing excellent customer service throughout their visit
  • Schedule appointments efficiently using dental practice management software such as Practice web ensuring optimal clinic flow .
  • Verify insurance coverage and benefits
  • Manage patient intake processes, including collecting accurate medical and dental histories and updating patient records.
  • Handle multi-line phone systems with courteous phone etiquette, addressing patient inquiries and routing calls appropriately
  • Perform insurance verification, claims submission, and follow-up to facilitate timely payments and collections using medical billing skills like CPT coding, ICD-10/ICD-9 coding, and familiarity with Medicaid guidelines .
  • Maintain accurate medical records, dental records, and documentation review to ensure compliance with HIPAA regulations and health information management standards
  • Assist with office management tasks such as filing, data entry (including 10 key typing), and managing patient files in both paper-based and digital formats
  • Support the clinical team by coordinating care plans, scheduling follow-up appointments, and ensuring all documentation is complete and compliant
  • Demonstrate proficiency with dental office software including practice web for charting, billing, and scheduling purposes

Requirements

  • Proven experience as a Dental Receptionist within a dental clinic or healthcare setting

*

  • experience with dental practice management software like practice web is highly preferred
  • Excellent computer skills including Microsoft Office Suite (Word, Excel) and proficiency in handling multi-line phone systems and digital documentation tools
  • Exceptional customer service skills coupled with professional phone etiquette and clear communication abilities
  • Ability to review medical documentation accurately while maintaining strict confidentiality in accordance with HIPAA standards
  • Bilingual skills are a plus to effectively serve diverse patient populations
  • Strong organizational skills with attention to detail in filing, data entry, appointment scheduling, and billing processes
  • Prior clinic or dental office experience is highly desirable; familiarity with hospital or healthcare environment protocols is advantageous

Join us in creating a welcoming environment where patients feel valued from their first call to their final visit. Your dedication will directly contribute to the smooth operation of our practice while supporting the health journeys of our patients.

Job Type: Part-time

Expected hours: 14 – 20 per week

Work Location: In person

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