Administrative / Office Assistant

About Launch

Launch EL Charter School is part of a network of 14 EL Education (formerly Expeditionary Learning) schools across the country. EL is a proven educational model being implemented in over 150 district, charter, and independent schools across the country.

Launch Schools is more than a place for middle school and high school students to learn. We're a community built on connection, care, and the belief that every child can thrive.

Rooted in Ubuntu, Crew, Excellence, and Equity, we create a learning environment where students are known, supported, and challenged. Together, we grow as learners, leaders, and changemakers.

We serve students and families from across Brooklyn reflecting the vibrant diversity of our city. Our staff bring deep experience and shared commitment to rigor, equity, and belonging. Launch students consistently outperform district peers in both growth and achievement:

The ideal candidate will model our Launch Habits of Responsibility:

• Integrity and Stewardship – Always works to do what is best and right for our community. Inspires confidence in others through consistent honesty and care.
• Kindness and Collaboration – Make others feel like they belong through demonstrating empathy and care
• Imagination and Spirit – Demonstrates and unyielding belief that we can accomplish our goals
• Dedication and Practice – Uses each minute to support our mission and reflects on actions with a focus on continuous improvement

At Launch believe:

• All students can achieve at high levels
• Families are essential partners for teachers
• Ongoing feedback strengthens performance and outcomes

The ideal candidate will have:

• Strong customer service mindset
• Comfort with multitasking in a busy environment
• Excellent organization and follow-through
• Tech proficiency (Google Workspace; ATS & SIS such as ALMA preferred)
• Bilingual (Spanish/English) preferred
• Understanding of charter school operations or prior experience in this field
• Exceptional ability to demonstrate our operating values in every aspect of their work
• Exceptional ability to develop and maintain productive and collaborative relationships
• Physical Requirements: Must be able to push, pull and lift up to 20 pounds.

Compensation & Hourly Rate: $20 - $25 (part-time)

Launch compensation is highly competitive and commensurate with experience, along with a full benefits package. Launch will support individuals with obtaining certifications and resources upon hire if applicable. Launch is an equal opportunity employer and does not discriminate against any individual or group for reasons of race, color, creed, sex, age, culture, national origin, marital status, sexual preference or mental or physical disability.

Office Assistant Responsibilities:

The below job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. (30 min lunch, non-exempt employee, individual is eligible for overtime)

Main Office Management and General Support

• Work with the Operations team to ensure that the main office is a welcoming work environment
• Manage the entirety of the main office and its operation which include the operational systems, cleanliness, and people within the space.
• Ensuring essential forms are well stocked and easy to find, including but not limited to: late passes, dismissal letters, medical forms, withdrawal forms, etc.
• Support with all student inquiries such as MetroCard's, enrollment letters, school forms and nursin
• General support in answering phones, greeting students, parents and guests as needed
• General support with processing new admissions and communicating with new families as needed
• Support routine mailings as necessary: report cards, newsletters, etc.
• Ensure that all late, early dismissal and nurse passes are stocked
• Communicate all late arrivals, early dismissals, nurse referrals and late arrival breakfast students to staff via Class Dojo
• Ensure all classrooms have appropriate passes and signage
• Support all Operations projects related to printing, sorting and distribution
• Support the beautification and management of hallway upgrades (PVC posters, welcome signs, etc.)
• Support with updating ALMA attendance, contact information and student information.

Front Desk Management

• Serve as the point of contact for Launch students, families, and staff.
• Direct communication to the appropriate staff points and document any information as needed.
• Support students with late arrival, nursing needs, early dismissal, and other front desk supports.
• Support the collection of any Launch/DOE forms, student documents and medical notes.

Communication

• Support the regular communication to families related to school events, important dates, and whole school notices.
• Support operations team w/ conducting outreach for documents, appointments, and other operational projects.
• Design some school year flyers and posters in relation to school events, testing, and holidays.

Mail, Packages, Deliveries and last Minute Purchasing

• Conduct daily to tri-weekly mail and package check in the auditorium and 243 mailroom
• Ensure that all received deliveries are marked as such in the purchase order management system and delivered according to instructions (or delegate to members of Operations team)
• Lead all school mailings and distributions projects
• Ensure that all missing packages are escalated to the Administration Manager and the appropriate recipient
• Support with store runs or last minute purchasing

Miscellaneous

• Supporting the coordination of set-up and breakdown of all events
• Supporting with operational needs for school-wide events including but not limited to pre-service, parent teacher conferences, new family
• Perform additional tasks throughout the year depending on staffing, large projects, and pivots in strategic plan.
• Collaborate with department subjects and department teams to support any operational projects.
• Support where needed to ensure optimal operational success in the building.
• Support the onboarding process by ensuring that all staff have their ID's, keys, and other start of year items.
• Other duties as assigned (based on the needs of the school at specific times during the year)
• Support the teams responsible for supervising common spaces to create a strong and positive culture outside of the classroom, including calm and joyful lunch, recess, and dismissal environments (create the vision and support its implementation - limited lunch/recess supervision time)

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