Sr Manager Sales and Delivery

What we're building

Every idea starts with a problem. Ours was simple: Boats are special — but they're loud, pollutant, unreliable, and stuck in the past. Gas-powered boats dominate not because they're great, but because no better option has existed. Until now.

Arc is here to change that. We're building 100% electric boats from the ground up — quicker, quieter, easier to maintain, and better for the water they ride on. We're not just swapping gas for batteries. We're rethinking every detail on the boat — from propulsion and powertrain to software and ownership model — applying first-principles engineering from aerospace and EVs to deliver a better boating experience.

Electric boats haven't taken over yet. The tech hasn't been ready. The talent hasn't been focused here. That's our opportunity — and we're moving fast.

Who we're looking for

We're looking for someone who's fired up by our mission and ready to build. You'll thrive here if you adapt quickly, take ownership, and care about the details.

As a key leadership role in the Revenue org, you require deep empathy, high urgency, and uncompromising accountability. You will need to work closely with your first team to define and evolve our customer journey, along with our goals and objectives. You will be responsible for defining, building, and implementing all the people's behaviors, processes, and tools needed to achieve all of Arc's revenue goals and objectives in a scalable manner.

This is a full-time, on-site role at our Los Angeles headquarters. You'll report to the Head of Revenue Operations and work closely with a lean, high-trust team where everyone's work matters.

Core responsibilities

• Collaborating with critical peers to define, implement and support Arc's end-to-end customer journey
• Designing and evolving Arc's lead to delivery process
• Defining roles, responsibilities, and metrics for all sales and delivery teams
• Building out and leading sales and delivery function to achieve demand goals, and support excellent customer experience
• Setting, weekly, monthly, quarterly, and annual performance goals
• Managing performance of all sales and delivery teams at all levels to achieve all pre determined goals

Basic Qualifications

• Direct to consumer experience in sales and fulfillment
• Proficiency in Google Suite, Hubspotand FIGMA
• Background in premium/luxury customer experiences
• P&L Ownership
• Experience in leading a distributed multi-market, national team.

Bonus Qualifications

• Involvement in S&OP or Demand planning process
• Experience in grassroots local marketing efforts
• Comfortable pushing at a fast but sustainable pace
• Enthusiasm for boating and the water

At Arc, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status. You're always welcome to reach out even if you don't meet many of these qualifications. Passion and aptitude make up for a lot.

Our values

We move with urgency and build with care. We value these five things above all else:

• Ownership
  over both your work and the company's success
• Empathy
  for colleagues and for customers
• Humility
  in problem solving and collaboration
• Pragmatism
  for navigating ambiguity quickly and sensibly
• Inclusion
  of different backgrounds, opinions, cultures, and perspectives.

We want people who share and embody these values. It is vital that our values align - we'd be happy to elaborate on any or all of these during the interview process.

What we offer

We don't think great work happens by accident. We invest in the people building Arc — because when you're supported, you do your best work.

• Salary $170,000
• Ownership
  – Equity in Arc
• 99% employer-paid health coverage
  – Medical, dental, and vision
• Arc Water Fund
  – Annual stipend to get out on the water, however you choose
• Captain Training
  – Get certified to take the boat out with friends and family
• 401(k) access
  – Plan your future
• Semi-annual bonuses
  – Tied to your impact, not just your tenure
• Daily team lunches, snacks, and good coffee while onsite
• Parental leave
  – Because family comes first
• Boat days
  – Yes, we actually go out on the water. A lot.
• A chance to define the future of boating

The ability to drive positive environmental change through your work
Hope to hear from you soon

The Crew at Arc