Project Manager

1 week ago

Plymouth, Michigan, United States Federated Service Solutions Full time

Position Title: Project Manager

Location: Remote/Hybrid

Job Type: Full Time, Exempt

About Federated Service Solutions:

Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence.

About the Role:

The Project Manager will be responsible for ensuring projects are delivered on time, within scope and budget. Maintaining the highest standards of quality and client satisfaction. The Project Manager will oversee the complete lifecycle of projects, from simple installations to highly complex multiphase projects, acting as the single point of contact for all stakeholders.

Responsibilities

- Lead and manage multiple projects simultaneously, ensuring successful delivery

- Develop detailed project plans, including scope, timelines, resource allocation, and risk management

- Coordinate internal resources and third parties/vendors for flawless project execution

- Ensure all projects are delivered on time, within scope, and within budget

- Manage changes to project scope, schedule, and costs using verification techniques

- Measure project performance using appropriate tools and techniques

- Perform risk management to minimize project risks

- Establish and maintain relationships with clients, stakeholders, and third parties/vendors

- Create and maintain comprehensive project documentation

- Ensure successful project execution, customer communications

- Maintain project margins

- Accountability for maintaining our internal metrics, KPI's

- Exceed customer SLA's and ensure a 24-hour response time

- Estimating, planning, execution and closeout of projects

Who we are looking for

A person that is a strategic thinker with a proven track record of managing complex projects from inception to completion. Someone with excellent organization, communication, documentation and risk management skills.

Qualifications

- Bachelor's degree in Project Management, Business, Engineering, or a related field

- 2-5 years experience as a Project Manager, managing technology or logistics projects

- Technical background

- Excellent client-facing, written and verbal communication skills

- Solid organizational skills including attention to detail and multitasking skills

- Strong working knowledge of Microsoft Office and project management software (e.g., MS Project, Smartsheets, or similar)

Certifications in: PMP, Agile or similar (preferred)

Our Benefits:

Competitive Compensation

Remote or Hybrid Positions

Focus on Culture and Employee Engagement: Emphasizing work-life balance.

Paid Time Off

Medical/Dental/Vision Plans: Starting the first of the month following hire date.

401(k) + Company Match

Profit Sharing

Flexible Schedule

Life and Disability Insurance

Employee Discounts, Employee Referral Bonuses

Federated Service Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any legally recognized protected class under federal, state, or local law. To read more about Equal Employment Opportunity (EEO) please visit

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