Front Desk Agent

5 days ago

Chicago, Illinois, United States Benchmark Chicago UCQC, LLC Full time $20,000 - $40,000 per year

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company

About our property:

The Quadrangle Club is the faculty and social club of the University of Chicago. Established in 1893, the Quadrangle Club has played and continues to be an important role in the intellectual fabric and life of the University of Chicago. Over the decades, the Club has been a place where Nobel laureates, faculty and numerous other scholars have hosted discussions about topics and ideas that have shaped the world. The Club is housed in a historic facility designed by Howard Van Doren Shaw.

What you will have an opportunity to do:

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
  • High school diploma or equivalent experience/training.
  • Ability to accomplish necessary tasks on a computer.
  • Ability to effectively communicate in the English language.
ESSENTIAL FUNCTIONS:
  • Warmly engaging and welcoming guests as they walk through the door.
  • Monitoring who comes into the club.
  • All room clerk functions, i.e., friendly and efficient checking in and out of guests.
  • All cashier functions to include accurate posting of charges to individuals and groups, and maintenance of cash receipts and hotel banks
  • Reservation functions including entering and updating group files Concierge functions (instructing guests on local entertainment, etc.)
  • Adhere to the policies of the Club as set forth in the Employee Handbook.
  • Maintain the highest level of employee/guest relations.
  • Maintain a good working relationship with all departments.
  • Monitoring, selling, and posting items from the Sundries shop.
  • Enthusiastically collecting guest feedback/comment cards.
  • Create, design, print and cut menus & buffet cards.
  • Daily thorough cleaning of common areas, lobby, front desk area, offices, restrooms, lounge, coat rooms, stairs.
  • Monitoring Tennis Court Sign-in and usage.

MARIGINAL FUNCTIONS:

  • Ability to work any assigned shift/work schedule.
  • Any other task, written or verbal, assigned by Management.

What are we looking for?

Compensation:

$20

$21

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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