Orthodontic Front Desk

5 days ago

Chicago, Illinois, United States SMILE SOCIETY ORTHODONTICS Full time $40,000 - $60,000 per year

Minimum 1 year experience in dentistry.

Job Summary

Smile Society Orthodontics is seeking a friendly and organized Front Desk to serve as the welcoming face of our modern, independently owned orthodontic practice. In this vital role, you'll manage patient interactions, streamline office operations, and create a positive experience for everyone who walks through our doors. Located in the heart of Chicago, our office offers a supportive team environment and unique opportunities for professional growth, including a pathway to clinical roles. If you're passionate about customer service and eager to contribute to a mission-driven team, we'd love to meet you

Responsibilities

  • Greet patients and visitors with a warm, professional demeanor
  • Schedule and confirm appointments using dental software
  • Answer patient inquiries via phone, email, and in-person with care and efficiency
  • Process billing, verify insurance, and complete patient intake forms
  • Maintain accurate, HIPAA-compliant patient records
  • Collaborate with clinical staff to ensure smooth patient flow
  • Keep the front desk area tidy, organized, and inviting
  • Assist with administrative tasks to support daily operations

Skills & Qualifications Required:

  • High school diploma or equivalent
  • Strong customer service skills (healthcare or hospitality experience a plus)
  • Proficiency in Microsoft Office (Word, Excel, etc.)
  • Excellent verbal and written communication skills
  • Ability to multitask and stay organized in a fast-paced environment

Preferred:

  • Experience with Dolphin Management software
  • Experience with Microsoft Office, Outlook, Google/Gmail
  • Familiarity with orthodontic or medical office operations
  • Bilingual (Spanish preferred)
  • CPR certification

What We Offer

  • Competitive Pay: $18 - $22/hour based on experience
  • PTO, paid holidays, and performance bonuses
  • Growth Opportunities: Training for clinical roles, access to continuing education (CE) courses, and study clubs
  • Unique Perks: Discounted orthodontic treatments for you and your family, referral bonuses, and a uniform allowance

Work Schedule

  • Monday: 9:30 AM - 6:30 PM
  • Tuesday: 9:30 AM - 6:30 PM
  • Thursday: 8 AM - 5 PM
  • Friday: 9:30 AM - 6:30 PM
  • Every other Saturday: 9:30 AM - 3:30 PM

Flexible part-time options available for the right candidate.

Why Join Smile Society Orthodontics?

  • Work in a state-of-the-art office with cutting-edge technology
  • Be part of a tight-knit, patient-focused team that values community
  • Enjoy a convenient Chicago location with easy access to public transit
  • Build a career with clear paths for advancement and skill development

How to Apply

Ready to join our team? Email your resume to or apply directly on Indeed. For questions, reach out to the office at Applications are accepted until the position is filled—don't wait to take the next step in your career

Smile Society Orthodontics is an equal opportunity employer committed to diversity and inclusion.

Job Types: Full-time, Part-time

Pay: $ $22.00 per hour

Benefits:

  • Employee discount
  • Paid time off
  • Professional development assistance
  • Referral program

Work Location: In person

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