Sales Front Desk Receptionist
3 days ago
Sales Front Desk Receptionist
Modern Wellness — Gold Coast, Chicago, IL.
Job Type: Full-Time / Part-Time
Compensation: Hourly + Sales Commission + Performance Incentives
About Modern Wellness
At Modern Wellness , we help our clients change the way they age by merging science, wellness, and beauty into one holistic experience.
Our philosophy — rooted in the Tree of Life — focuses on balance, renewal, and longevity. We provide a range of modern aesthetic and wellness services including skincare, body contouring, IV therapy, hormone balance, Fitness, Ketamine Infusion, Mental Health, Holistic treatments.
We're looking for a Sales-Focused Front Desk Receptionist who brings positive energy, professionalism, and a genuine love for helping others feel their best.
Position Overview
As the first face of Modern Wellness you set the tone for every guest experience. This role blends front desk management, client relations, and sales support — perfect for someone who thrives in a high-end, wellness-driven environment and enjoys turning consultations into long-term client relationships.
Key Responsibilities
- Warmly greet clients, ensuring every guest feels welcomed and cared for.
- Manage appointment bookings, phone calls, and client follow-ups with accuracy and efficiency.
- Educate clients on available services, memberships, and wellness packages.
- Support the sales process by recommending treatments and upselling based on client needs.
- Handle transactions, client records, and scheduling software.
- Maintain a pristine and calming front-desk environment aligned with our brand aesthetic.
- Collaborate closely with the medical and wellness teams to ensure seamless client care.
Qualifications
- 1–2 years of experience in a spa, medical spa, or wellness environment preferred.
- Strong communication and interpersonal skills — polished, friendly, and articulate.
- Sales-oriented mindset with the ability to confidently discuss treatments and memberships.
- Detail-oriented, reliable, and organized with excellent multitasking skills.
- Experience in CRM software a plus (Zenoti)
- Passion for wellness, beauty, and personal transformation.
Benefits & Perks
- Competitive pay + commission and performance bonuses.
- Discounts on treatments and products.
- Training and career growth opportunities.
- Positive, empowering, and team-oriented environment.
- Opportunity to be part of a fast-growing modern longevity brand.
Join Our Modern Wellness Family
If you're someone who loves people, has an eye for beauty, and enjoys connecting clients with services that enhance their lives, we'd love to hear from you.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
- Referral program
Work Location: In person
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