Assistant Executive Director
1 week ago
PURPOSE OF THE JOB
Coordinates resident care plans to promote wellness and meet health needs of the residents and provides education and competency evaluation of licensed and unlicensed staff providing direct care and medication assistance for residents.
COMMON CORE ROLES
- Commitment to the Mission, Vision, Values
o Exhibits attitudes and behaviors that show a commitment to meeting and exceeding customer expectations at all times
o Demonstrates commitment to the core values of hospitality, stewardship, integrity, respect, and humor.
o Utilize the mission, vision, and values to determine priorities.
- Customer Experience
o Provides exceptional customer service to residents, families, and co-workers on a daily basis by:
o Listening attentively, empathetically and following up to concerns expressed by residents, families, and coworkers.
o Maintains professionalism and composure when interacting with management, employees, residents and families by:
o Complying with all privacy policies and procedures.
o Being inclusive and respectful.
o Working well with others.
o Effectively presents and communicates information and responds to questions from co-workers, residents, families, state auditors and the general public as deemed appropriate for the position.
- Quality of Care
o Accurately and timely completes position specific core roles and responsibilities that impact overall quality of care.
o Ensures that residents receive the best care possible by encouraging open communication with the management team, direct care personnel, residents and families.
o Follows all community policies and procedures related to investigating, reporting and preventing abuse of vulnerable adults.
KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES
- Prior to resident admission, completes evaluation to identify resident care needs
- Develops resident service plans that identify resident care and needs
- Collaborates with community nurse on communication of changes in resident health needs and medical
follow up, identification of allergies, medication, and care interventions related to ongoing medical
conditions and health teaching needed
- Coordinates reviews of resident service plans with resident (Care Conference) and care staff and works
with community nurse on updates to plans as needed to meet identified needs.
- Identifies and coordinates services with other health care providers (Ex Home Health, Pharmacist)
- Supports community nurse on promoting resident independence including medication selfadministration
assessments
- Sets up medication and medication plans as needed in collaboration with community nurse
- Documents evaluations and care in resident care plan
- Participates in staff orientation and training activities
- Participates in staff competency evaluation, documents and reports areas of concern or lack of
competency to the Director of Wellness.
- Track ancillary services report to BOM by monthly deadline for resident invoices
- Assist with scheduling as needed
- Participates in committees as requested by the Executive Director and Director of Wellness (Quality,
Safety, etc)
- Participates in community and other public education regarding care and services provided at
community.
- Supporting community nurse in maintains resident care plans in accordance with professional and
regulatory standards
- Assist on the floor as needed
- Plans and implements reviews of Pharmacy records and provides oversight on medications being
administered.
- Develops and implements health and wellness educational opportunities for residents/staff.
- Provides appropriate orientation, training, direction and mentoring for all care staff, including Quality
Standards and Core Values.
- Assist in other responsibilities as needed
-
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