Human Resources Generalist

Company: Centricity

Job Title: Human Resources Generalist

Reports to: Human Resources Director

Direct Reports: 0

Job Type: Full-time / Salaried / Exempt

Compensation: $70,000 - $75,000

Location: Corporate – Austin, Texas

Travel Requirements: 5%

Centricity is not just a service provider; we are a central hub for essential community solutions, including property accounting, best-in-class human resources, IT services, and more. Our dedicated team leverages years of industry experience to ensure every service we provide is tailored to maximize efficiency and ROI. Regardless of portfolio size, Centricity is here to simplify and centralize our clients' operations, allowing them to focus on what matters most: providing exceptional living experiences for their residents.

Through our M.V.P. and Core Values, we create better team and resident experiences, leading to the financial success of clients.

POSITION OVERVIEW:

At Centricity, the Human Resources Generalist plays a vital role in supporting HR strategies that align with the organization's overall business plan and direction. This position is responsible for hands-on administration and support of talent acquisition, employee relations, performance management, training and development, benefits, and compensation. The ideal candidate is proactive, adaptable, and client-focused, able to implement HR initiatives that contribute to the company's objectives, ensure compliance with employment law, and serve as a trusted advisor to both internal teams and assigned clients.

RESPONSIBILITIES:

• Collaborate closely with our team and clients, serving as their primary HR point of contact, to align HR strategies and solutions with client business objectives, ensuring seamless delivery of HR services.
• Support the implementation and administration of key HR processes, programs, and initiatives that drive operational efficiency and enhance client satisfaction.
• Partner with HR colleagues to understand client needs and deliver tailored solutions that maximize the value of Centricity's services.
• Coach and advise managers to strengthen their leadership abilities, serving as a trusted resource during complex employee relations and business situations.
• Provide guidance on employee performance matters, offering support in documenting performance, preparing for feedback discussions, developing improvement plans, and navigating disciplinary actions.
• Monitor relevant employment legislation, arbitration decisions, and labor agreements to identify industry trends and inform best practices.
• Oversee and coordinate workers' compensation claims, ensuring compliance with reporting requirements and timely communication with all stakeholders.
• Gather, analyze, and present HR metrics (e.g., turnover, engagement, compliance, leave utilization) to management and client leadership to support data-driven decision making.
• Organize and administer annual performance review processes in collaboration with managers, providing guidance and ensuring consistency across client groups.

Provide expertise and guidance in areas including ADA accommodations, FMLA and other leave laws, wage and hour compliance, and policy development regarding equal employment opportunities, compensation, and employee benefits.

QUALIFICATIONS, EXPERIENCE & SKILLS

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
• SHRM-CP or SHRM-SCP certification is a plus.

Experience:

• Minimum of 3-5 years of progressive HR experience.
• Experience supporting multi-state employers and advising on federal and state-specific leave laws (FMLA, ADA, paid sick leave, etc.).
• Proven experience resolving complex employee relations matters and investigations.

Skills:

• Strong knowledge of HR practices, employment laws (ADA, FMLA, wage/hour, EEO, etc.), and regulations.
• Excellent interpersonal, communication, and customer service skills.
• Ability to confidently present and advise managers and client leadership.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Proficiency with HRIS platforms (ADP preferred) and strong Excel skills for reporting and data analysis.

What We Offer:

This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.

This position is eligible to participate in Centricity's benefits plan. This includes:

• Competitive and flexible medical, dental, and vision plans
• Competitive 401K match
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)
• Paid vacation time and holidays
• Paid parental leave
• Paid sick leave for all employees
• Summer Friday program for corporate positions
• EAP and LifeCare program for employees and family members
• Paid volunteer time
• Voting leave
• And more