Housekeeping Office Coordinator

2 days ago

Louisville, Kentucky, United States Omni Hotels & Resorts Full time
Location

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque.

Job Description

Coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, seamstress and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day-to-day office operations for the housekeeping department.

Responsibilities
  • Open and close Housekeeping Department daily. 
  • Maintain Lost and Found records. 
  • Dispatch all calls to appropriate discipline. 
  • Communicate effectively with all departments, including engineering. 
  • Update Synergy requests. 
  • Respond to all phone calls/ requests from guests and other departments. 
  • Monitor computer system. 
  • Maintain clear and efficient communication with the Front Desk. 
  • Maintain cleanliness and organization in department. 
  • Walk the floors and inspect guest rooms.
Qualifications
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written. 
  • Must possess basic computational ability. 
  • Must possess computer skills.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to 

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