Field Applications Engineer

Field Applications Engineer - Portland, OR

Sightline Intelligence is the leader in onboard video processing. Sightline is looking for a talented field application engineer to join our strategic accounts team. Sightline is an agile, innovative company developing onboard video processing systems for the autonomous vehicle industry (UAV, drone, robot, etc.). We are looking for someone enthusiastic about making a significant contribution.

Purpose of Position

This role will collaborate with our business development, sales, and engineering teams to provide comprehensive support to Sightline's Strategic customers. The ideal candidate has excellent communication skills, can patiently troubleshoot new configurations, and is eager to solve problems. This role involves traveling to customer sites both domestically and internationally to engage in a variety of field support activities. 

Summary of Essential Job Functions

Strategic Account Support

• Act as key technical resource for strategic accounts to better support business development throughout product lifecycle.
• Provide expert-level guidance on integration, customization, and optimization of Sightline systems by doing on site and remote training sessions.
• Coordinate closely with engineering and product teams to advocate for customer needs and influence roadmap direction.
• Participate in field visits, flight tests, and design reviews as needed (up to 30% travel depending on customer test schedules and integration timelines).
• Build long-term technical relationships and trust with engineering stakeholders and decision-makers at key customer sites.
• Recommend solution architectures that demonstrate Sightline's value and technical advantages.

Support for DoD Demonstrations and Field Events

• Support end-user engagements, including live demonstrations, operational test events, and technical experimentation.
• Provide onsite technical expertise during field activities; assist in setup, execution, and troubleshooting.

Cross-Team Collaboration and Downtime Support

• Contribute to internal knowledge bases, integration documentation, or support tools as needed.
• Help identify technical patterns or trends that inform support processes and product improvements.

Primary Qualifications

Education

• Bachelor's degree in engineering or related technical field, or equivalent hands-on integration and field experience. 

Experience

• 5+ years of experience in field applications, systems engineering, sales engineering, or technical sales roles. 
• Familiar with IP networking protocols (TCP, UDP, DHCP) and video streaming systems.

Customer Support

• Demonstrated ability to engage heavily in the pre-sales solution design and to technically support that engagement through all phases of the customer lifecycle.
• Excellent communication skills - capable of translating technical concepts to business value and vice versa.
• Comfortable working independently with strategic customers and cross-functional internal teams. 
• Ability to obtain a Part 107 license once hired. 

Location & Travel Requirements

• Must be eligible to work in the United States.
• Must be located within a reasonable distance of our offices in Portland and Hood River, Oregon.
• Willing to travel to customer sites (up to 30% of the time.) Travel is primarily pre-planned and within the United States, but there are some cases where travel may be international.
• Ability to obtain a valid passport for travel requirements.

Beneficial Experience (preferred, not required)

• Experience in real-time video processing, embedded systems, camera systems, or autonomous platforms.
• Strong foundation in embedded systems, C/C++ software, and hardware/software integration.
• Understanding of UAV integration, avionics, or payload deployment.
• Familiarity with circuit board schematics, FPGAs, or system-level signal flow.

Salary and Benefits

Estimated salary range for this position is $95K to $120K annually, depending on experience.

Compensation includes salary, 11 paid holidays, PTO (20 days earned over the first year), health insurance (100% Sightline covered for HDHP with HSA), dental, vision, life/disability, 401K match, Sightline paid OR PFMLI coverage, schedule flexibility, parental leave, and education reimbursement.

About Sightline

Sightline Intelligence has three offices: Hood River, OR, Portland, OR, and Brisbane, Australia. The Hood River office includes sales, software engineering, and support teams. Our Portland office includes manufacturing, software, hardware engineering, and QA teams. The two offices are in constant communication and get together regularly to discuss ongoing projects and new opportunities. We work in an open office setting, actively communicating about projects and customers throughout the day. Sightline is a member of the Gorge Technology Alliance and regularly sponsors Capstone teams at Portland State University.

Sightline Intelligence provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  Our ongoing diversity, equity, and inclusion efforts help us continually improve employee support.

Contact

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