Sr. Property Adjuster

Company Overview:

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary:

We're looking for a Property Claims Adjuster to independently manage complex CL & PL property claims from investigation through resolution. This role involves evaluating coverage, assessing liability and damages, estimating damages, negotiating settlements, and mentoring team members while ensuring exceptional customer service and compliance with audit standards.

Work Location:

This is a fully remote/work from home role where you will spend 50% of your time in the field, servicing the Davenport/Iowa City territory. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

This is a fully remote/work from home role. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

Responsibilities & Qualifications:

(To be considered for this opportunity, you must reside in the Quad Cities or Iowa Cityarea.)

We're seeking an experienced Property Claims Adjuster to manage complex CL & PL property claims files with minimal supervision. In this role, you'll investigate coverage, assess liability and damages, estimating damages, and negotiating settlements. You'll actively manage files, maintain proper reserves, present claims to committees, and mentor team members—all while delivering exceptional customer service and meeting audit standards.

What You'll Bring

• Strong interpersonal, negotiation, and problem-solving skills
• Proven experience handling large, complex claims
• Excellent communication skills, both written and verbal
• Comfort with claims technology and file management tools

Preferred Qualifications

• Bachelor's degree in Business, Insurance, or related field
• Professional designations (AIC, AINS, CPCU coursework)
• Commitment to ongoing professional development

This role offers the use of a company car for business purposes. Candidates must maintain a valid driver's license and have a clean driving record to be considered.

INDSP

Salary Statement:

The salary range for this position is $67,055 - $90,200.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits:

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Life and Accidental Death & Disability
• Accident and Critical Illness Insurance
• Employee Assistance Program
• 401(k) Plan with Company Match
• Pet Insurance
• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
• Bonus eligible based on performance
• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO:

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.