Adult English Language and Literacy Student Mentor

Job Summary

Adult English Language and Literacy (AELL) is the direct service provider of ESOL and adult literacy instruction for The New York Public Library (NYPL). Professional teachers offer free instruction to our adult patrons in reading, writing, speaking, and listening from a 0 to an 8th-grade level. Through formal classes in language and literacy, as well as elective offerings such as English conversation and citizenship preparation groups, AELL has taken on the charge to expand ESOL instruction in the Library.

Student Mentors work as part of the administrative team that welcomes, assesses, and formally registers new students into the program. Student Mentors are responsible for accurate student information collection and data entry. Student Mentors are also expected to provide administrative support and complete general office duties as assigned.

Must be available to work at the Tompkins Square Library and other locations on Mondays and Tuesdays from 12:00-8:00pm, and Saturdays from 9:30am-2:30pm.

Responsibilities:

• Assist with entering statistical data for all ESOL/ABE classes
• Assist with tracking demographic information for new student information sessions
• Provide support with preparing materials and event setup (computers, video equipment, room arrangement, etc.) for information sessions throughout our different libraries
• Assist with student intake throughout NYPL; greet new students, direct them through the registration process by signing them in, seat them for the program, serve as a translator (if applicable), and make them feel comfortable within a library setting
• Administer TABE and BestPlus standardized assessments for language and literacy (after receiving training)
• Help students fill out forms and collect the data necessary to complete the Individual Student Record Form (ISRF)
• Provide office assistance (photocopying, faxing, organizing supplies, answering phones, scheduling appointments, checking in/out library materials, etc.)
• Perform other related duties as assigned

Required Education and Certifications

• High School diploma or equivalent required

Required Experience

• Prior experience working in a formal or informal education setting with the public

Required Skills

• Excellent interpersonal skills including the ability to work with a culturally diverse adult population
• Strong computer skills, including knowledge of Microsoft Office and Google applications
• Ability to give clear and concise instructions to a diverse adult population
• Ability to follow directions and work well independently and as a part of a group
• Reliability and flexibility

Managerial/Supervisory Responsibilities:

• N/A

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Public library setting
• Classroom setting within 1 of 9 Adult Learning Centers

Physical Duties

• Lifting/moving laptops, textbooks, and supplies up to 20 lbs required
• Traveling throughout NYC required

Pre-Placement Physical Required?

• No

Union/Non Union

• Non-Union

FLSA Status

• Non-Exempt

Schedule

• 19 hours per week
• Mondays and Tuesdays from 12:00-8:00pm, and Saturdays from 9:30am-2:30pm

The New York Public LibrarySalary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources