Central Desk Administrator

6 days ago

Cleveland, Ohio, United States DENT WIZARD Full time $43,920 per year
For a quick application text APPLY1 to 82174

About Dent Wizard

Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.

Dent Wizard is seeking a Central Desk Administrator to support our divisional office and ensure proper facilitation of estimates claims between the field and our corporate office. This is an Entry level position.

Job Responsibilities

  • Receiving Claims
  • Monitor email for information and status regarding claims.
  • Pull invoices for customers and match additional items for processing claims such as photographs and ADAS scans.
  • Maintain an Excel spreadsheet to track claim and customer details through the entire process

Data Entry

  • Enter estimated claims into CCC1 and upload information into Entegral.
  • Research and verify customer revisions before editing estimated claim.
  • Communicate with Shop Supervisors and Accounts Receivable as needed to manage customer discrepancies and correct invoicing errors.
  • Ensure customer approvals are correctly documented and submitted for payment.
  • General Administrative
  • Duties and other tasks as assigned.

Qualifications

  • Automotive and claims experience preferred.
  • Prior experience with Mitchell Estimating Software and Web-CMS preferred.
  • Excellent communication & organizational skills.
  • Flexibility in managing a varied and often challenging, quickly changing workload.
  • Ability to work with minimal supervision, follow directions, and prioritize accordingly.

Requirements

  • Solid proficiency in MS Office with intermediate skills in Excel.
  • Reliable attendance and ability to arrive at work on time.

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

$ $21.00 Hourly

This position is targeted to close on:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

  • ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us

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