Front Desk Receptionist

1 week ago

Cleveland, Ohio, United States The Horsburgh & Scott Company Full time $32,000 - $51,520 per year

Job Summary

As a Front Desk Receptionist, you will be the welcoming face of our organization, providing exceptional customer service and administrative support. Your role is pivotal in creating a positive first impression for our clients and visitors. You will manage multi-line phone systems, handle inquiries, and ensure smooth office operations while utilizing your organizational skills and attention to detail.

Primary Job Functions:

  • Greet and assist clients, visitors, and staff with a friendly demeanor to create a welcoming environment.
  • Manage incoming calls on multi-line phone systems, directing them to the appropriate personnel while maintaining professional phone etiquette.
  • Perform data entry tasks, maintain filing systems, and manage office correspondence with accuracy.
  • Provide clerical support as needed.
  • Handle customer inquiries and provide exceptional customer support to enhance client satisfaction.
  • Assist in office management tasks, ensuring that supplies are stocked and the front desk area is organized.
  • Collaborate with team members to streamline administrative processes and improve overall efficiency.
  • Provide information to visitors and employees.
  • Manage incoming and outgoing mail and packages.
  • Sort and distribute mail.
  • Assists with internal company events.

Qualifications:

  • High School graduate or equivalent.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite.
  • Adequate data entry skills.
  • Ability to multitask and prioritize tasks.
  • Attention to detail.
  • Previous experience in a receptionist or customer service role is preferred.
  • Able to perform the essential functions of the position with or without accommodation.

Job Type: Full-time

Pay: $ $24.79 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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