Assistant Manager

2 days ago

Miami, Florida, United States Authority Garage Supply Full time

The Assistant Manager is responsible for the receipt and coordination of goods coming through the office OR warehouse, managing a team of office workers, and assisting the General Manager in the day-to-day operations of the office.

  • Serves as back up to the General Manager.
  • Overall responsibility for the office Daily Operations.
  • Confirms all daily orders and organizes orders according to truck route. Partners with Delivery Drivers to resolve route, delivery and service concerns.
  • Provides leadership to all assigned office shifts. Ensuring completion and proper execution of work procedures.
  • Serves as lead trainer for office team.
  • Coaches and leads the office team to increase productivity and provide high-quality customer service.
  • Ensures quality standards and productivity standards are achieved, with safety being a priority.
  • Tracks productivity to meet company's requirements and maximizes operational efficiency.
  • Maintains a high level of customer service resulting in significant market penetration for door and operator products.
  • Develops a highly motivated and valued workforce by directing and facilitating training that creates a learning environment that fosters and leads to the most efficient work processes.
  • Assists General Manager with performance reviews for all team members.
  • Works to help grow the business by communicating with customers about their needs and exploring options that will allow us to serve those needs.
  • Assists with the onboarding and orientating of new hires.
  • Surveys and monitors warehouse to ensure work areas are free of any safety concerns and areas are clean and prepared for employees to begin shift.
  • Ensures safe practices for all employees on the shift. Reports any irregularities to General Manager or Executive VP.
  • Double-checks all orders for accuracy.
  • Demonstrates 'safety first' when performing all functions.
  • Other duties as assigned.

Requirements

  • High School Diploma or GED equivalent required.
  • 2+ years of direct management / office experience in an industrial environment (preferred).
  • Experience in Sage 50, Sage 100, and Sage CRM (preferred)
  • Customer service experience with emphasis on sales, inventory, ordering, receiving, or processing of orders or other documents. Strong verbal skills required. Experience with Microsoft Office products (Word, Excel, Outlook) required.
  • Ability to work on your feet for long periods of time (up to 8 hours per day) throughout the day; up to 50 hours per week; downstairs as needed. Experience working in a manufacturing environment highly desired.
  • Ability to lift 50 pounds or more without assistance.

Job Type: Full-time

Pay: $50, $550,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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