Full-Time - Janitorial Account Manager - Melbourne, FL 32901
1 week ago
The Account Manager at Marsden South oversees a team of General Cleaners, Porters and Floor Techs for a key account in Melbourne, FL Through strong communication and company support, the Account Manager will focus on these key areas:
Leadership – Demonstrate leadership and retaining the right people to support the growth of our account.
Employee Engagement – Engaging and having direct contact with our workforce every day to create a great employee experience.
Customer Engagement – Creating "Raving Fans" of our client through positive customer relationships.
Growth – Identifying opportunities that improve our client's services and deliver growth.
Safety - Proactively lead safety initiatives to ensure a safe work environment for all employees.
Key Responsibilities
Directs and manages team of General Cleaners/Floor Techs
Develops and maintains relationships of trust and engagement with on-site client
Ensures standards for service quality, equipment, safety and performance are maintained and that cost-effective resources are used to maximize service standards
Develops, monitors, and reports on operating costs within functional areas. Makes recommendations and implements solutions.
Builds a culture of work safety and leads by example with one's own safe behavior
Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources and Talent Acquisition as appropriate
Conducts regular operations staff / training meetings with all direct reports
Manages budget and controls expenses effectively
Uses Microsoft Office-based cost management system to audit budget for account, which include: labor, supplies, leases and equipment
Skills and Qualifications
Ability to manage and train teams on hazardous waste handling procedures.
Demonstrated strong leadership, team building and coaching, as well as the ability to motivate people, assess and develop employee skills
Highly motivated and results oriented
Strong analytical and decision-making skills
Ability to identify and solve complex problems
High emotional intelligence
Excellent oral and verbal communication skills
Strong continuous improvement mindset
Highly adaptable to changes in the work environment and competing demands
Experience
1-3 years of leadership experience leading a team in a Janitorial, distribution services, manufacturing, mechanical or other service-related industry.
Demonstrated ability to provide leadership with responsibility for a decentralized workforce
Hands-on experience in a janitorial capacity
Requirements:
18 years of age or older
Bilingual Preferred: Spanish/English
Previous management experience required
Ability to perform physical tasks as needed
Able to lift up to 30lbs.
Details:
Exempt
Salary: 65k
1st shift
Mon-Fri
Marsden is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment due to race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.
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