Credit Specialist

1 week ago

Anaheim, California, United States Sumeru INC Full time

Credit Specialist

Garden Grove, CA

6 Months – Contract

Job Description:

Responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process.

Customer problem resolution via the telephone

Inbound consumer and client calls

Word processing, including general correspondence and data entry

Interface with customers regarding inquiries and complaints

Effectively research internet for documentation to assist with verification requests

Analyze credit files to determine cause of missing data, changes to credit data

Hours 830-5 PST

Skills/Experience:

Credit Experience

Call Center Experience

Desired Skills: Mortgage Experience preferred

Must be PC literate with basic office skills.

Basic typing (25 wpm)

Possess effective written/verbal communication skills and strong customer service skills

(a thorough - understanding of customer satisfaction.)

Credit reporting, loan servicing, mortgage banking, and/or call center background

Degree Requirements: High school diploma or GED required. Bachelor's degree preferred.

Job Type: Contract

Pay: $ $22.50 per hour

Expected hours: 40 per week

Work Location: In person

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