Front of House Manager

2 days ago


Columbus, Ohio, United States One Hospitality Full time


Job Description

Job Title: Front of House Manager
Location: Columbus, OH
Company: One Hospitality
Employment Type: Full-Time

About Us:
At One Hospitality, we believe that great food, excellent service, and unforgettable experiences go hand in hand. We're a dynamic and fast-paced hospitality group known for our elevated menus, vibrant atmosphere, and passionate team. We are currently seeking an experienced and energetic Front of House Manager to lead our guest-facing operations and uphold our high standards of hospitality.

Job Summary:
The Front of House Manager is responsible for the overall performance of the host, bar, and service teams. You'll lead by example, ensure seamless daily operations, and create a positive and professional environment that supports both team members and guest satisfaction. This is a hands-on leadership role for someone who thrives in a high-volume, high-energy setting.

Key Responsibilities:

  • Lead and supervise all front-of-house staff, including servers, bartenders, and hosts

  • Ensure exceptional guest service by maintaining service standards, responding to feedback, and resolving issues swiftly

  • Manage daily floor operations, including reservations, table turns, and guest flow

  • Oversee onboarding, training, and development of FOH team members

  • Collaborate with kitchen and bar leadership to execute seamless service

  • Maintain cleanliness, safety, and compliance with health regulations

  • Assist with scheduling, labor control, and payroll approvals

  • Uphold brand standards, company values, and a positive team culture

Qualifications:

  • 3+ years of experience in a supervisory or management role in a restaurant or hospitality environment

  • Strong leadership, communication, and organizational skills

  • A hands-on approach with a focus on team development and guest satisfaction

  • Ability to work nights, weekends, and holidays as needed

  • Knowledge of Toast POS systems, Open Table reservation platform, and G-Suite software

  • ServSafe or comparable certification is a plus

What We Offer:

  • Competitive salary + performance-based bonus opportunities

  • Health, dental, and vision benefits

  • Two weeks paid time off

  • Employee discounts and perks at all One Hospitality venues

  • Growth opportunities within a growing hospitality group



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