Senior Scrum Master

1 day ago

Charlotte, North Carolina, United States AmWINS Group, Inc Full time $80,000 - $120,000 per year

Job Summary

We are seeking a Senior Scrum Master to lead Agile teams in delivering high-quality software solutions. This role requires a guiding, service-oriented leader who can foster collaboration, remove impediments, establish processes, and coach teams toward continuous improvement. You will work closely with Product Owners, stakeholders, and other Scrum Masters to ensure Agile principles are upheld and delivery goals are met. A strong understanding of IT software delivery practices is a must, with a focus on data, data analytics and business intelligence preferred.

Key Responsibilities

  • Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
  • Guide teams on Agile/Scrum practices and values to ensure cohesive and productive workflows.
  • Remove impediments and shield the team from external distractions.
  • Collaborate with Product Owners to manage and prioritize the product backlog.
  • Promote transparency and continuous improvement through Agile metrics and reporting.
  • Lead and mentor other Scrum Masters to improve Scrum adoption and maturity across the organization.
  • Ensure quality of Scrum execution including story card readiness, definition of done, and on-time delivery.
  • Champion Agile best practices.
  • Coordinate cross-functional teams and maintain alignment with business goals.

Required Qualifications

  • Bachelor's degree in Computer Science, Business, or related field.
  • Minimum of 5 years of experience as a Scrum Master in an Agile environment.
  • Proven experience with Agile frameworks such as Scrum, Kanban.
  • Strong understanding of Agile metrics (velocity, burndown charts, etc.).
  • Ability to clearly report and communicate on team metrics.
  • Experience with Azure DevOps.
  • Excellent facilitation, conflict resolution, and coaching skills.
  • Strong interpersonal and communication skills with the ability to influence at all levels.
  • Development background or significant experience with IT Project Delivery a plus.

Preferred Certifications

  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
  • Project Management Professional (PMP) or Certified Scrum Professional (CSP)
  • ITIL Foundation (optional but beneficial)

Interpersonal Skills

  • Guiding Beneficent Leadership: Empowers teams and promotes autonomy.
  • Situational Awareness: Recognizes team dynamics and adapts accordingly.
  • Empathy & Communication: Builds trust and fosters open dialogue.
  • Conflict Resolution: Navigates team challenges with diplomacy.
  • Transparency & Accountability: Encourages honest reporting and shared ownership.

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