Manager, Governance, Risk

Company Description: 

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald's Global Technology is here to power tomorrow's feel-good moments.   

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald's  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  

McDonald's, one of the most recognized brands in the world, is seeking a Manager – Cybersecurity Governance & Compliance to support our cybersecurity team as we protect McDonald's. You will collaborate closely with cybersecurity experts, market leads throughout the world, project managers, and Global Technology Solutions teams to drive the development, deployment, and maintenance of our global policies and standards and will govern global compliance to those standards. In addition, this role will be responsible for regulatory compliance (e.g., Sarbanes Oxley), third-party risk as it related to regulatory compliance, governance, and compliance. It will work closely with our partners in infrastructure & operations to govern foundational programs such as asset management and business continuity.

McDonald's is investing heavily in technology to drive our growth. We're looking at how to use technology to improve the customer experience and build new customer experiences. We're also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees' jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the cybersecurity team, helping to make a safer and Better McDonald's

This position will work with the Global Technology teams to improve the regulatory and controls environment though education, identification and implementation of control improvements.   This includes recommending control design and operating effectiveness improvements.   The position will include working with internal and external auditors.

Global Cyber Security (GCS) is the team that is ultimately responsible for the securing of McDonald's information assets at a global level. This role will directly manage the group within GCS that is responsible for our cybersecurity governance & compliance program and critical services, ensuring our leadership makes informed risk-based decisions. This individual will also be responsible for global information governance efforts, including but not limited to GDPR.

The Manager of Cybersecurity Governance & Compliance work in a team of global professionals and partners globally to for the day-to-day tactical functioning of the processes and people dedicated to the organization. This position will work closely with the Segment leads and other partners to ensure that at all times, the daily activities upon which McDonald's depends to reduce risk to the environment are functioning as designed and providing the desired benefit.

• Manage and improve the global McDonald's Governance and Compliance program continuously improving it to ensure it is world-class.
• Work with cross-functional teams to identify and implement cost and risk-reducing opportunities for IT Governance and Compliance.
• Assist control owners on the development of their controls and guiding them on improving the efficiency and effectiveness of their controls
• Facilitate access reviews and provide feedback on completed reviews
• Provide feedback to control owners on newly developed controls
• Work with external, internal audit, Global Technology, and Finance to improve the control environment
• Perform functions promptly and with an acute level of attention to detail, urgency, and thoroughness.
• Ability to analyze the most complex risk issues, determine their cause and impact on the business, and identify the corrective action needed to eliminate and prevent the events in the future
• Manage to our policies and standards with the definition of KPI's associated with compliance.
• Manage and oversee the implementation of a strategic program applying industry-leading practices and methodologies to support the achievement of short, medium, and long-term goals.
• Maintain appropriate policies, SOPs, training, and guidelines for managing all information required for the program.
• Manage and mature global cybersecurity compliance through a well-defined metrics program.
• Work closely with the markets, information management program vendors, and consultants to improve programs.
• Support business units and capabilities (e.g., IT, Law Department, HR, Finance) day-to-day business needs and special projects.
• Operate and manage our third-party governance and compliance program according to McDonald's policies and standards.
• Supporting the annual departmental budget and capital requirements.

Minimum Requirements

• Bachelor's degree in Engineering, Computer Science, or other related fields.
• 5+ years of experience with IT Security governance, compliance, or IT audit.
• 2+ years of professional experience in internal or external auditing, accounting, or compliance.
• Experience as an external or internal auditor

Desired skills:

• Experienced in key compliance and IT frameworks such as Payment Card Industry (PCI), Sarbanes-Oxley, SOC reports, HIPAA, FERC/NERC, BITS, ISO27001, COBIT, VALIT, RISKIT, GDPR and privacy frameworks.
• Familiarity with complex multinational companies and distributed business models.
• Experience and willingness to lead a 24x7x365 team and work non-regular hours.
• Experience with global regulatory compliance.
• Experience working with Big 4 audit companies.
• Ability to interpret and understand business needs and convey such issues to information security teams.
• Proficient in technical writing and demonstrating various creative mechanisms to communicate to diverse audiences.
• Strong ability to assess urgency and prioritization and make good decisions based upon situation circumstances.
• Professional certifications such as CISA, CISM, CRISC, CPA, CA, CIA, CISSP CIPP, CIPT, and PMP.
• Experience in developing and implementing a Global enterprise metrics programs

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES 

The expected salary range for this role is $127, $159,165.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. 

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis. 

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment.