Human Resources Manager

About Bonchon

Bonchon is a global restaurant brand celebrated for our crispy Korean double-fried chicken and bold Korean flavors. With nearly 500 locations across 9 countries, including 150 in the U.S. and 340+ internationally, Bonchon is one of the fastest-growing names in the restaurant industry. Our crave-worthy chicken, vibrant brand, and passionate fans fuel our continued expansion. As we grow, we're building a strong team of professionals to help drive operational excellence and a thriving workplace culture.

The Opportunity

We're seeking a high-performing Human Resources Manager to lead HR operations across our corporate and store-level teams. Reporting directly to the CEO, this position offers the opportunity to lead, manage, and execute a wide range of HR functions, from recruitment and employee relations to benefits, payroll, compliance, and office administration.

This role is ideal for a self-starter who thrives in a fast-paced environment and wants to make a meaningful impact across the entire organization. It is a full-time in-office role based at our corporate headquarters in Dallas, TX.

What You'll Do

Human Resources & People Operations

• Own the full employee lifecycle: recruiting, onboarding, promotions, transfers, terminations
• Manage employee relations: address conflicts, coach, and track disciplinary actions
• Provide performance coaching and support feedback conversations
• Track and manage FMLA, state leave laws, and workers' comp claims
• Execute and improve onboarding experience and offboarding processes
• Administer benefits programs: medical, dental, vision, life, disability, SIMPLE IRA / 401(k)
• Lead open enrollment, eligibility tracking, and benefits billing with carriers
• Oversee multi-state compliance (including labor law posters, wage & hour, and leave laws)
• Process payroll and resolve any payroll tax filing issues in partnership with finance
• Build and manage workflows and process configurations in ADP Workforce Now
• Maintain current org charts and digital employee files

Reporting & Analytics

• Generate HR reports: headcount, turnover, payroll summaries, benefits, compliance
• Collaborate with the Accounting team on employee-related cost tracking
• Analyze trends to inform people and business strategy

Office & Administrative Support

• Manage office supply inventory, vendor relationships, and facility coordination
• Own internal communication tools (email groups, announcements, bulletins)
• Lead, plan, and execute employee events, celebrations, and team engagement activities

Finance & Systems Support

• Process HR and training invoices through SAP
• Reconcile and manage corporate credit card expenses
• Coordinate reporting and documentation with the Accounting team

What You Bring

• Proven ability to manage and execute across multiple HR functions independently
• Strong interpersonal and coaching skills; confident working with all levels of the organization
• Solid knowledge of multi-state employment laws and HR compliance
• Attention to detail and a high degree of discretion with sensitive information
• Proficiency in ADP Workforce Now, Microsoft Office Suite, and HRIS systems
• Experience with SAP or similar financial platforms is a plus

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 3–5 years of progressive HR experience; restaurant or retail industry preferred
• Experience reporting to or partnering with senior/executive leadership
• SHRM-CP or PHR certification preferred

What We Offer

• Medical, dental, and vision insurance beginning on the 1st of the month after hire
• Employer-paid basic life and short-term disability coverages
• Supplemental long-term disability and life insurance options
• SIMPLE IRA with company match; support for future 401(k) plan rollout
• 10+ paid holidays and a generous vacation plan
• Employee discounts and access to team events
• Employee Assistance Program (EAP)
• A collaborative, fast-paced in-office work environment with growth opportunities

Work Environment

• Full-time, on-site position at our corporate office
• Prolonged periods at a desk/computer; occasional lifting (up to 15 lbs.)
• May require occasional visits to local restaurant locations or vendors

At Bonchon, we truly value the people who make our success possible. If you're an HR professional eager to contribute to a dynamic, expanding global brand with an entrepreneurial spirit and a warm, supportive environment, we'd love to connect with you.

Job Type: Full-time

Pay: $100, $120,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Human resources: 3 years (Preferred)
• Payroll management: 1 year (Preferred)

Ability to Commute:

• Dallas, TX Required)

Work Location: In person