National Healthcare Market Leader

1 day ago


Charlotte, North Carolina, United States LS3P ASSOCIATES LTD. Full time $1,500,000 - $2,500,000 per year

Our vision is simple. In our commitment to the Southeast, we create architecture that enriches community through a culture of design excellence and expertise, innovation and collaborative engagement.

What sets us apart is our unwavering commitment to creating spaces that enrich communities with lasting impact. Our projects are driven by a deep understanding of local culture, needs, and aspirations, resulting in designs that resonate with and enhance the communities they serve.

At LS3P, we don't just design buildings; we create iconic landmarks that define skylines, inspire people, and transform spaces. Join us in shaping the future of architecture and design in the Southeast

Summary:
The
National Healthcare Market Leader
is responsible for guiding the firm's strategic direction, growth, and reputation within the healthcare market across all offices to meet firm revenue goals. This individual serves as the face of the firm for healthcare, aligning business development, design leadership, and client engagement to expand market share and elevate the firm's reputation.

Reports to: Chief Strategic Officer

Time allocation expectations:

  • Revenue goals – 30%
  • Client relationship management – 30%
  • Subject matter expertise – 30%
  • Team development management – 10%

Responsibilities:

  • Cultivate and maintain high-level client relationships across geographies as the Subject Matter Expert (SME)
  • Consistently acquire new opportunities in the area of expertise
  • Work with local offices and market leadership for development of team expertise and cross-office collaboration of talent
  • Develop practice of delivery for expertise related to market area and LS3P standards
  • Identify emerging trends, opportunities, and risks within the market sector
  • Collaborate with office leaders, business development and team leaders to align market strategy and design excellence
  • Support proposal responses, interviews, and contract negotiations
  • Represent the firm at industry events, conferences, and panels
  • Publish articles, white papers, and case studies to elevate the firm's profile
  • Track and report on market performance, pipeline, and revenue growth
  • Set and monitor KPIs for market success across offices
  • Ensure client satisfaction and project delivery excellence

Qualifications:

  • Licensed Architect
  • 10+ years experience in the target market
  • Proven track record of business development and client leadership
  • Exceptional communication, presentation and strategic thinking skills
  • Ability to travel up to 40% for engagement with clients and teams across multiple offices

Competencies:

  • Financial Acumen: Applies knowledge of financial metrics and ROI to inform strategic decisions and support sustainable growth.
  • Strategic Market Planning: Demonstrates the ability to develop and execute long-term market strategies aligned with organizational goals.
  • Business Development: Proactively identifies and pursues new business opportunities to drive growth and expand market presence.
  • Industry Insight: Maintains a strong understanding of industry trends and anticipates future opportunities to stay ahead of the curve.
  • Client Relationship Management: Skilled in engaging clients, negotiating effectively, and fostering long-term retention.
  • Proposal and Interview Strategy: Supports the development of compelling proposals and contributes to successful interview strategies.
  • Regulatory and Operational Expertise: Understands the regulatory, design, and operational nuances specific to the market.
  • Cross-Office Collaboration: Promotes collaboration and knowledge sharing across offices to enhance team effectiveness and innovation.
  • Team Integration: Works effectively with design, marketing, and executive teams to align efforts and achieve shared objectives.
  • Communication Excellence: Exhibits exceptional verbal and written communication skills across diverse audiences.
  • Public Speaking and Presentation: Comfortable presenting to clients, boards, and industry audiences with professionalism and clarity.
  • Influence and Leadership: Influences internal and external stakeholders with confidence, clarity, and strategic insight.

Performance Metrics:

  • Market Revenue Growth
  • New client generation / client retention
  • Public Profile
  • Win Rate
  • Internal team development

Life at LS3P
Together, we are building the skylines of the Southeast.

Our values articulate our beliefs and ground us in a common culture. They are the core of our practice, and reflect the "who" of our community.

  • EXCELLENCE is a beginning point
  • INTEGRITY is at the core of our decision making and actions
  • EMPOWERMENT with accountability makes better decisions
  • COLLABORATION leverages the best in everyone
  • BALANCE gives us fuel to do our best
  • STEWARDSHIP ensures a future
  • CARING for each other is what holds us together

We are made up of 12 offices that celebrate their own unique traditions, but we embrace a "one firm" attitude that unifies us.

LS3P's Commitment To You:

  • Ongoing engagement with fantastic design team members
  • To develop new skills and contribute to world-class projects
  • Participate in meaningful collaboration and research efforts
  • A competitive compensation and benefits package
  • Professional development allowance to toward educational opportunities
  • Leadership development and mentoring across sectors, markets, offices and the firm
  • Participation in community service and outreach occasions supporting local and national organizations
  • Flexibility and balance in your schedule

LS3P recognizes the value of diversity and inclusion in our workplace. We are committed to equal opportunity and believe that inclusivity benefits us all. We actively seek and consider all qualified employment applications without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, sexual preference, partnership status, gender identity, pregnancy, childbirth, or related medical conditions and protected veteran status, status of participation in the U.S. Armed Services, or any other status protected by federal, state or local law.



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