General Sales Manager

4 days ago

Miami, Florida, United States South Florida New Car Dealership Full time

Doral Toyota is seeking an experienced, bilingual (English/Spanish), and results-driven General Sales Manager (GSM) to lead our sales operations at a high-volume Toyota dealership in Miami. This is a rare opportunity to join a well-established, award-winning store with a strong local reputation, a loyal customer base, and a high-performing team.

As General Sales Manager, you will be the driving force behind our sales team's success--leading from the front, inspiring excellence, and delivering consistent growth in volume, gross, and customer satisfaction.

Key Responsibilities:

  • Lead, mentor, and and hold accountable the sales management team, including New Car and Used Car Managers, Internet/BDC, and Sales Consultants.
  • Oversee all sales operations, ensuring profitability, growth, and top-tier customer satisfaction.
  • Manage all new and pre-owned inventory with a focus on days supply.
  • Develop and execute monthly/annual sales strategies to achieve, and exceed, volume and gross objectives.
  • Maintain accountability for sales performance metrics, including CSI scores, PVR, and closing ratios.
  • Work closely with the Dealer Principal and General Manager to maximize store performance
  • Recruit, train, and retain top sales talent.
  • Ensure compliance with all OEM programs, standards, and processes.

Qualifications:

  • Minimum 5 years of proven success in high-volume automotive sales management (Toyota experience preferred but not required).
  • MUST BE BILINGUAL- ENGLISH/SPANISH
  • Strong leadership skills with the ability to inspire and hold teams accountable.
  • Proven track record of meeting and exceeding sales and profit objectives.
  • Excellent communication, negotiation, and customer service skills.
  • In-depth knowledge of dealership operations, F&I processes, inventory management, and digital retailing.

We Offer:

  • Competitive base salary plus aggressive performance bonuses.
  • Full benefits package (medical, dental, vision).
  • Demo allowance.
  • Supportive ownership group with a strong growth mindset.
  • High traffic volume and strong marketing support.

Job Type: Full-time

Pay: $350, $700,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Work Location: In person

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