Front Office Sales and Support

2 weeks ago

Fort Worth, Texas, United States Trailer Leasing Solutions Full time $36,000 - $42,000 per year

Position Summary

We're seeking a motivated, customer-focused Front Office Sales and Support Representative to be the face and voice of our company. This role is ideal for someone who thrives in a fast-paced, customer-facing environment and enjoys working closely with both new and existing clients. You'll be responsible for handling in-person and phone inquiries, managing sales and lease transactions, and supporting day-to-day office operations.

This position plays a key role in driving revenue by assisting with trailer sales, providing product information, and ensuring a smooth customer experience from first contact to final paperwork.

Key Responsibilities

  • Greet and assist walk-in clients, providing product and service information
  • Serve as the first point of contact for all incoming calls; answer questions and direct inquiries professionally
  • Assist with front-line trailer sales and leasing transactions using standardized templates and checklists
  • Maintain customer records and manage lead follow-up processes
  • Enter and manage sales and inventory data accurately using company systems
  • Support team with administrative and client communication tasks
  • Prepare sales reports, quotes, and summaries using Excel and internal tools
  • Monitor inventory availability and communicate with customers about product timelines
  • Maintain an organized, professional front office environment

Qualifications

Required:

  • Friendly, professional demeanor with excellent customer service and communication skills
  • Experience handling inbound/outbound calls and sales inquiries
  • Strong attention to detail and ability to manage multiple priorities
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Self-motivated and dependable with strong follow-through
  • Comfortable working independently and as part of a close-knit team

Preferred:

  • Prior experience in front office sales, customer service, or administrative support
  • Familiarity with transportation, trailer, or logistics industry
  • Working knowledge of trailer inventory and management system

Benefits

  • Competitive hourly pay ($17–20 based on experience)
  • Full-time, stable employment with room for advancement
  • Supportive, family-oriented work environment
  • Opportunities to grow into higher-level sales or operations roles

Work Location & Requirements

  • In-person role at our Fort Worth, TX office
  • Must have reliable transportation
  • Willingness to relocate prior to starting (preferred)

How to Apply

Please submit your resume along with a brief cover letter explaining why you're a great fit for this role. We look forward to meeting you

Job Type: Full-time

Pay: $ $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Paid time off

Experience:

  • Customer Service: 3 years (Required)
  • Administrative: 3 years (Required)

Ability to Commute:

  • Fort Worth, TX Required)

Work Location: In person

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