Restaurant Host/Hostess
4 days ago
Job Overview
We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role requires excellent communication skills and a passion for customer service, as you will be responsible for managing reservations, greeting guests, and maintaining the flow of the dining area.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Provide menus and inform guests about daily specials or promotions.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Handle phone inquiries with professionalism, providing information about the restaurant and taking reservations.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Address guest inquiries or concerns promptly to enhance guest relations.
- Utilize POS systems such as Aloha POS or Micros POS for reservation management and order processing.
Requirements
- Previous experience as a Host/Host or in food service is preferred.
- Strong customer service skills with a focus on hospitality and guest satisfaction.
- Excellent communication skills, both verbal and written, with good phone etiquette.
- Familiarity with restaurant operations and experience in a fast-paced environment is advantageous.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Experience in hotel guest services or serving is a plus. If you are passionate about providing exceptional guest experiences and thrive in a bustling restaurant environment, we encourage you to apply for this exciting opportunity
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
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