Russian & English Customer Support Representative

2 weeks ago


New York, New York, United States FTS Full time $120,800 per year

One of our partners is looking for Russian & English Bilingual Customer Service Representatives You must be fluent in both Russian & English

This position will be fully remote in New York State Monday-Friday during normal business hours.

Hours:

This position will start on Monday, October 20th, and the first 3 weeks of the position will be Monday-Friday from 9:30am-4:30pm for training purposes

Description

  • Provide assistance to customers via inbound calls
  • Answer a high volume (back to back) of calls every shift
  • Understand offerings, policies and procedures
  • Effectively communicate information to customers
  • Maintain a positive and empathetic attitude
  • Perform accurate digital record-keeping

What You Bring

  • Fluency in Russian & English (speaking, reading and writing)
  • Full-time Residency in New York State
  • Authorization to work in the U.S. without requiring sponsorship
  • Ability to clear a background check
  • Stable home internet connection
  • 1-2 professional references
  • Ability to start Monday, October 20th and attend training from 9:30am-4:30pm for the first 3 weeks of the position

Job Type: Full-time

Pay: $ $23.00 per hour

Expected hours: 40 per week

Benefits:

  • Health insurance
  • Vision insurance

Work Location: Remote



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