Senior Manager, Program Management

4 days ago


Bentonville, Arkansas, United States Sam's Club Full time

Position Summary...

What you'll do...

The Senior Manager, Program Management – Portfolio & Storytelling drives an integrated agenda that simplifies complexity, accelerates idea-to-execution, and ensures data-driven decisions land with clarity and impact. This role combines portfolio leadership—orchestrating multiple cross-functional initiatives from concept through launch—with executive storytelling, shaping narratives and creating polished content that influences senior leaders. Success means delivering measurable business outcomes, improving decision velocity, and elevating communication standards across the enterprise.

What You'll Do

Portfolio & Program Leadership

  • Design and execute portfolio operating models: translate strategy into detailed business plans, timelines, budgets, and success measures; manage RAID logs and governance cadences to keep initiatives on track.
  • Drive execution of multiple concurrent business plans: prioritize work, allocate resources, eliminate roadblocks, and activate contingency plans to maintain momentum.
  • Establish lightweight processes and scorecards: implement dashboards and collaboration tools that speed decision-making and ensure disciplined follow-up.
  • Elevate program-management maturity: lead gap analyses, validate improvement opportunities, and implement streamlined processes rooted in best practices.
  • Partner with senior leaders: clarify goals, success metrics, and risks; guide the organization through a disciplined program-management life cycle to surface and resolve critical issues quickly.
  • Champion continuous improvement: apply structured problem analysis to uncover root causes, craft pragmatic solutions, and foster a culture of innovation and intelligent risk-taking.

Storytelling & Executive Content

  • Shape the story: convert complex analysis into clear, actionable narratives that drive alignment and decision-making at the executive level.
  • Create and polish executive-ready content: build high-quality decks, one-pagers, and visual frameworks for senior forums.
  • Launch and maintain a storytelling system: develop templates, glossaries, and style guides that standardize communication and reduce review cycles.
  • Coach presenters and stakeholders: provide talk tracks, speaker notes, and influence plans to ensure clarity and confidence in delivery.
  • Measure and improve communication impact: track cycle time, iteration rates, and stakeholder satisfaction to continuously refine content and processes.

What You'll Bring

  • Proven portfolio/program leadership: ability to orchestrate complex, cross-functional initiatives from strategy through execution, ensuring measurable outcomes.
  • Executive storytelling expertise: mastery in crafting narratives and visual content that simplify complexity and influence senior decision-makers.
  • Strategic and analytical mindset: connects data to business outcomes, frames trade-offs, and applies structured problem-solving to drive results.
  • Operational discipline: skilled in building governance models, dashboards, and scorecards that improve transparency and accountability.
  • Influence and stakeholder management: builds trust, negotiates trade-offs, and leads through ambiguity with confidence.
  • Technical fluency: comfortable with BI tools (Power BI, Tableau, Looker), project-management platforms (Smartsheet, Jira), and collaboration tools.
  • Preferred: PMP or equivalent certification; experience in retail, operations, or corporate strategy; advanced PowerPoint and data visualization skills.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet

  • Health benefits include medical, vision and dental coverage

  • Financial benefits include 401(k), stock purchase and company-paid life insurance

  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

The annual salary range for this position is $80,000.00-$155,000.00

Additional Compensation Includes Annual Or Quarterly Performance Bonuses.

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years' experience leading cross-functional teams.

3 years' experience using intermediate functionality of Microsoft Office.

Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Managing a budget, profit and loss statement, or relate financial process, Master's degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.



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