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Flooring Inside Sales Representative/Coordinator

4 hours ago

Fayetteville, North Carolina, United States Parks Building Solutions Full time

Job Title: Flooring Inside Sales Representative/Coordinator - Fayetteville

Job Type: Full-Time

Schedule: Monday – Friday, daytime shift; Work hours may vary and could include evenings or weekends, especially during peak sales periods or when attending events.

Compensation: Dependent on experience and qualifications. Potential to earn commissions.

About the Company

We are a rapidly expanding Building Material Distributor with showrooms and full-service distribution locations in Raleigh, Fayetteville and Sanford, North Carolina. Our focus is providing builders with a wide array of products and services, from design to installation and providing a one-stop shop for the needs of our residential and commercial builders. The company enjoys a strong balance sheet, financial and product portfolio, strength against competitors, and stands positioned very effectively in the marketplace. The executive team has a vision to transform the business, and that vision is in place and progressing very successfully.

Parks Building Solutions is a workplace that believes in the team approach to reach personal and professional goals. We are unique in the fact that we service multiple product categories, including building materials, flooring, sheetrock, roofing, windows, doors, cabinetry, appliances as well as installed services.

Parks Building Solutions holds the following values: Integrity – in all matters, Respect – for all, Teamwork – accountable always, and Innovation – to lead our markets in new ideas and actions.

Position Purpose

We are seeking a motivated and energetic Sales Representative to join our sales team. The Sales Representative will partner closely with the operations team members to drive sales and support the growth of our business. This role involves building relationships with customers, promoting our products, and providing exceptional service to ensure customer satisfaction. This role will also assist Outside Sales Representatives with scheduling and coordination when needed.

Benefits:

Competitive salary commensurate with experience. Comprehensive health, dental, and vision insurance, Paid time off and holidays, Life insurance, Short Term and Long-Term Disability Coverage, Accident and Critical Illness Coverage, Retirement savings plan with company matching. Opportunities for professional development and advancement. A supportive and inclusive work environment fostering growth and innovation.

Duties and Responsibilities

  • Develops and maintains relationships with new and existing customers to understand their needs and provide appropriate product recommendations.
  • Assists customers in selecting the right products for their projects, providing guidance on features, specifications, and pricing.
  • Processes sales orders accurately and efficiently, ensuring timely delivery of products to
  • Assists with taking measurements and providing customer support as sold material is delivered.
  • Generates leads through cold calling, networking, and other sales techniques to expand our customer
  • Follows up with customers to ensure satisfaction and addresses any concerns or issues
  • Collaborate with team members to develop sales strategies and achieve sales targets.
  • Stays updated on industry trends, product developments, and competitor offerings to effectively position our products in the market.
  • Attends industry events, trade shows, and networking functions to promote our brand and build relationships within the industry.
  • Prepares sales reports and maintains accurate records of sales activities, customer interactions, and inventory levels.
  • Provides feedback to management on customer needs, market trends, and product improvements.
  • Assists Outside Sales Representatives with coordination, scheduling and documentation when needed.

Knowledge, Skills and Abilities

  • Strong interpersonal and communication skills, with the ability to build rapport with customers and work effectively in a team environment.
  • Excellent negotiation and persuasion skills, with a customer-focused approach to sales. Proven ability to meet and exceed sales targets in a fast-paced, competitive environment. Detail-oriented with strong organizational and time management skills.
  • Proficiency in CRM software and Microsoft programs to include Excel.
  • Ability to communicate effectively, both verbally and in writing, with customers, colleagues, and other stakeholders

Education, Qualifications, Licensing Requirements

High school diploma. GED, or equivalent.

Valid driver's license and reliable transportation.

  Previous sales experience in the building supply industry is an advantage.

Bilingual skills (English and Spanish) is a plus.

Working Conditions

The Sales Representative will primarily work in an office environment 90% but may also spend time visiting construction sites, client offices, or attending industry events. The position may require occasional travel within the designated sales territory to meet with clients or attend meetings.

Physical requirements

Ability to stand, walk, and move around for extended periods, especially during site visits or events. Must be able to lift and carry materials or samples weighing up to 50 pounds. Comfortable with using office equipment such as computers, phones, and printers for extended periods. Good manual dexterity and hand-eye coordination for tasks such as typing, writing, and handling product samples. May need to navigate construction sites or other potentially hazardous environments, so awareness of safety protocols and ability to adhere to them is essential.