Patient Services Advisor-Bilingual
2 days ago
We're Hiring – Bilingual Patient Services Advisor (PSA)
Location: Community Health Northwest Florida
Job Purpose:
The Patient Services Advisor (PSA) is the welcoming face of our clinic—greeting patients and visitors with professionalism, warmth, and care. In this role, you will assist with check-in, update records, verify insurance, collect payments, and help connect patients to the services they need, all while ensuring a positive experience.
Key Responsibilities:
- Greet and assist patients, visitors, and clients in a friendly and professional manner
- Register patients, verify insurance, and collect co-pays
- Keep patient records up to date in our Electronic Health Record system
- Assist with language interpretation and transportation arrangements when needed
- Support clinic operations by maintaining organized front desk and waiting areas
Minimum Requirements:
- Associate's degree or equivalent on-the-job experience
- Experience with electronic health records and patient registration
- Strong customer service and communication skills with diverse populations
- Proficient in Microsoft Word and Outlook
- Bilingual (English/Spanish) required
Preferred:
- Medical office or billing experience
- Customer service training
Why Join Us?
- Make a difference in your community every day
- Work in a supportive, mission-driven team environment
- Help ensure quality healthcare for underserved populations
Apply now and be the first smile our patients see
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