Office Receptionist

1 week ago

New York, New York, United States Body Harmony Physical Therapy Full time $40,000 - $60,000 per year

Job Summary:

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our physical therapy clinic. As the first point of contact for our patients, you will play a key role in creating a welcoming and professional environment while supporting daily administrative operations. This position requires excellent communication skills, the ability to multitask, and a genuine interest in patient care.

Key Responsibilities:

  • Greet patients warmly and check them in for appointments
  • Answer incoming calls, schedule/reschedule appointments, and manage the appointment calendar
  • Verify insurance information and collect co-pays or payments at time of service
  • Maintain accurate patient records and update contact or insurance details as needed
  • Handle patient intake paperwork and ensure all forms are completed correctly
  • Communicate professionally with physical therapists and other staff to ensure smooth clinic operations
  • Maintain a clean, organized, and welcoming reception area
  • Process incoming and outgoing mail and faxes
  • Follow HIPAA guidelines to protect patient confidentiality at all times

Qualifications:

  • High school diploma or equivalent required
  • Prior experience as a receptionist, front desk associate, or administrative assistant (preferably in a healthcare or therapy setting)
  • Knowledge of medical terminology, insurance verification, and patient scheduling is a plus
  • Proficient with computer systems and basic software (Microsoft Office, EMR/EHR systems)
  • Strong interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Ability to multitask and remain calm in a fast-paced environment

Hours

  • Mornings - 8 am to 12 pm
  • Tuesdays to Fridays

Preferred Skills:

  • Experience with physical therapy or rehabilitation clinic workflows
  • Familiarity with scheduling software (e.g., WebPT, Clinicient, or similar)

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