Routing Analytics Manager

1 week ago

Coppell, Texas, United States Senske Services Full time

Position Overview
We are seeking a strategic and analytical leader to drive complex initiatives focused on Routing and Scheduling systems optimization. This role is responsible for designing, simulating, and implementing solutions that align with evolving business needs. The ideal candidate will possess deep expertise in process analysis and re-engineering, with a strong ability to evaluate business systems and recommend improvements.

As a key contributor to operational excellence, you will identify challenges and opportunities within current and future business environments, champion process improvements, and lead efforts to enhance quality and efficiency across the organization.

Key Responsibilities

  • Analyze existing workflows and performance metrics to uncover opportunities for increased efficiency and effectiveness
  • Enhance routing and scheduling algorithms to improve route optimization and overall operational performance
  • Partner with leadership to standardize operational processes and develop scalable workflows
  • Research industry best practices to establish benchmarks and guide strategic planning
  • Interpret complex data sets to identify trends, variances, and actionable insights for process enhancement
  • Conduct root cause analyses and performance reviews to recommend and implement process control improvements
  • Develop and deliver training programs on process improvement methodologies and tools
  • Create compelling presentations and business cases, including ROI analyses, to support strategic initiatives
  • Collaborate cross-functionally to gather data and build models that support informed decision-making

Qualifications

  • Bachelor's degree with 5+ years of experience in operations, continuous improvement, or project management (or equivalent combination of education and experience)
  • Proven experience in project management, change management, and business process analysis
  • 3–5 years of leadership experience in Routing and Scheduling
  • Preferred: MBA, Lean, Six Sigma, or Quality certification with recent hands-on application
  • Strong knowledge of continuous improvement principles and methodologies
  • Excellent problem-solving and business process analysis skills
  • Effective written and verbal communication skills, including presentation delivery
  • Proficiency in Microsoft Office Suite
  • Familiarity with Salesforce and systems design
  • Ability to influence leadership and cross-functional teams
  • Strong business and financial acumen

Work Environment & Physical Demands & Compensation

  • Standard office setting with regular use of computers, phones, and office equipment
  • Flexibility to work outside normal hours, including occasional travel, weekends, or holidays based on business needs
  • Physical requirements include frequent standing, walking, and use of hands; occasional lifting of office supplies up to 20 pounds
  • This is a salaried, exempt role with a pay range of $80,000–$100,000, depending on experience. The position is in-office only; remote or hybrid options are not available.

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