Café Manager

Café Manager

Majestic Care of Cedar Village is looking for a Café Manager to join our team's mission and believe in our core values Our mission:Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve.

Our Core Values...

L - Listening

E - Empathy

A - Accountability

D - Decisiveness

This is how we create a culture to LEAD with Love.

Position Overview:

The Café Manager plays a vital role in delivering exceptional food and beverage services to residents, employees, and guests of the community. This position requires a proactive, customer focused leader with a strong foundation in food service operations, compliance, and hospitality. The Café Manager oversees daily operations, ensures regulatory compliance, and fosters a welcoming environment that reflects the community's values and standards.

Key Responsibilities:

Operational Oversight

• Manage all aspects of Café operations, including food preparation, beverage service,

sanitation, and inventory control.

• Ensure compliance with local, state, and federal food safety regulations, including documentation of inspections and temperature logs.
• Maintain a clean, safe, and sanitary environment across all Café areas.
• Operate and maintain point-of-sale systems, ensuring accurate tracking of inventory and sales.
• Monitor and control costs to ensure fiscal responsibility and budget adherence.

Customer Experience

• Develop and implement seasonal menu offerings that reflect customer preferences and

enhance satisfaction.

• Prepare and serve hot and cold beverages, baked goods, and other food items with attention to quality and presentation.
• Demonstrate proficiency in barista techniques and equipment operation.

Team Leadership

• Collaborate with the Culinary Director to recruit, train, and onboard new employees and

volunteers.

• Foster a culture of hospitality and customer service excellence.
• Provide coaching and support to team members to ensure consistent performance and

engagement.

Collaboration and Community Engagement

• Partner with the Activity and Marketing Teams to integrate the Café into resident programs, events, and employee engagement initiatives.
• Work cross-functionally with the Executive Director and other departments to enhance

resident and guest experiences.

• Build and maintain positive relationships with residents, families, staff, and vendors.

Safety and Compliance

• Ensure safe work practices are followed, including injury prevention and infection control protocols.
• Maintain ServSafe certification and adhere to all food safety standards.

Qualifications:

• High school diploma or equivalent required.
• ServSafe Manager certification preferred.
• Basic ServSafe certification required within 90 days of hire.
• Minimum of two years of food service experience preferred.
• Experience in a long-term care setting preferred.

Majestic Difference Benefits:

• Quarterly Pay Increase
• Daily Pay
• Company-Paid Life Insurance
• Telehealth Services
• Double Pay on Holiday
• Care Team Member Relief Fund

Join the Majestic Care team where compassion meets excellence