Technical Director – Hospitality

Your Role

As a Technical Director, you are responsible for directing and providing leadership for activities in the Los Angeles office including, but not limited to, production, technical oversight, project profitability, marketing/business development, client satisfaction, and employee growth and development.

What You Will Do

General

• Work closely with Operations Leader, Project Managers, Financial Director, Human Resources Director and Office Manager to ensure awareness of all issues relating to each specific function.
• Ensure professional and business-like conduct of daily operations.
• Demonstrate dignity, respect, and professional attitude of the firm on and off the job
• Build and improve external firm image by active participation in appropriate organizations and maintaining significant contacts with current and potential clients.

Management

• Responsible for Quality Control and Assurance for work within the office.
• Represent the interests, concerns and problems of the office and ensure issues are addressed and resolved expeditiously.
• Monitor and evaluate the efficiency and effectiveness of the group relating to all technical details, production and staffing.

Leadership

• Practice leadership skills by empowering employees to enable them to reach their individual potential.
• Maintain a positive team environment.
• Provide team members with an "open door policy" to allow individuals to feel free to communicate with you and other members of the management team.
• Build team members capabilities through programs that improve individual technical/design skills and develop improved management and communication.
• Use the Professional Development Planning program to ensure employee goals are monitored throughout the year.
• Provide a creative, innovative and nurturing environment through your studio by developing an effective coaching/mentoring program.
• Demonstrate ability to effectively communicate both verbally and in writing.

Business Development/Marketing

• Market and develop new business on a consistent basis.
• Place a strong emphasis on marketing for Gensler in an effort to win new projects and increase Gensler's visibility.
• Ensure prompt and timely response to all proposal requests.
• Work closely with our Marketing department to ensure business development reporting, lead generation, fee development, project marketing and proposal writing.
• Proactively position and network Gensler in Costa Rica and throughout the firm.
• Promote the benefits and advantages of sustainability in the local market.
  
  Projects
• Will be responsible for maintaining positive client relationships with all projects assigned to your office.
• Will need to attend client meetings, lead and participate in brand strategy, review conceptual development and provide leadership, inspiration and motivation to the design team to ensure the highest quality design documentation is produced and client satisfaction is achieved.
• Work closely with management and design leaders to direct the implementation of simultaneous projects.
• Client development – Build client trust and loyalty in Gensler and develop additional business.

Team Member Development

• Work closely with your team members with regards to professional development plans, increasing skill sets, business development and learning from a technical perspective
• Communicate employee issues and requests to the Human Resources Director upon becoming aware of the issue to avoid escalation.

Applications we work with:

• Design Authoring - Revit, Rhino, Autocad, Navisworks Collaboration - BIM360
• Computational Design - Grasshopper, Dynamo
• Building Performance Simulation - Insight, Sefaira, Diva, Ladybug tools
• Visualisation – Vray, Enscape, Twinmotion, 3DSMax
• Graphics & Productivity - Adobe Creative Suite, Microsoft Office Suite
• Experiential – Unreal Engine, Unity
• Development – C#, Python

Your Qualifications

• Professional degree in architecture degree or related field.
• 15+ years of professional experience.
• Strong leadership, people management, business development, communication, and relationship management skills
• Licensed or registered architect
• Experience with Revit, Bluebeam Revu, and MS Office
• Expert knowledge of building codes, standards, building construction, and green building strategies.
• LEED accreditation required
• Excellent interpersonal skills and ability to work collaboratively with construction contractors and subcontractors.
• Demonstrated commitment to sustainability and sustainable building practices required. Portfolios should include at least 1 project with this particular focus, and candidates should be prepared to talk to this in their interview, especially built projects with LEED, Living Building Challenge, WELL Building Standard, Fitwell and /or Net Zero Building certification.

**The base salary will be estimated between $130,000 - $150,000 plus bonuses and benefits and contingent on relevant experience. To learn more about our compensation philosophy and full benefits offerings, please visit

Great People, Great Rewards | Gensler

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Week," our offices reflect our people's diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future