Executive Assistant

The Opportunity

Are you passionate about creating seamless executive experiences and being the trusted go-to for senior leadership? Join a dynamic team where your organizational talents and professional presence make a real impact. In this role, you'll provide high-level administrative support to senior Credit Union executives, their leadership teams, and key Board and Management Committees. You'll be at the heart of executive operations, serving as a trusted liaison. This is a unique opportunity to build strong relationships, contribute to strategic initiatives, and thrive in a collaborative, fast-paced environment.

Location – American Eagle Financial Center, East Hartford CT

Hours – Varies

You Are

Technically Savy

Someone who is able to support the tracking, organization, and presentation of complex IT data for the IT leadership team, with a focus on cybersecurity, business continuity, and other key IT topics.

Attentive and Detailed

You are well versed in organization and are detailed oriented. You are experienced in providing executive support and are passionate about doing so effectively.

Adaptable

You are someone who can adapt quickly to changing schedules, priorities, and requests. You are able to anticipate the needs and resolve issues independently.

We Are

A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.

Key Responsibilities

• Administrative Support
• Manages, monitors and ensures executives' appointments and meeting schedules are met without conflicts.
• Receives and analyzes executive's incoming e-mails and phone calls for prioritization and potential independent action.
• Supports Executives and their direct reports with administrative tasks.
• Administers and coordinates reservations and travel arrangements for executives' and their direct reports' attendance at conferences, seminars and meetings, including airline, hotel and car reservations. Obtains discounted rates and special fares whenever possible. Prepares and submits corporate Visa and personal expense reimbursement forms, including mileage reports.
• Acts as a backup to other executive assistants when necessary.

• Performs other related administrative duties and special requests as assigned.

• Project and Strategic Support

• Handles meeting preparations and attends various onsite and offsite meetings including a variety of teams and committees. Preparations include preparing agendas, distributing meeting invitations, securing meeting room, confirming attendance, coordinating catering, recording and transcribing minutes for executive review.
• Responsible for keeping all related printed and electronic documents and websites utilized by executives and the Board, current, secure, and confidential.
• Composes, types and proofreads a wide variety of communications including interoffice memorandums and emails, correspondence, and other Credit Union documents, frequently confidential in nature.
• Ensures the accuracy and integrity of data entered into various systems and databases, maintaining meticulous attention to detail to prevent errors.
• Prepares reports, graphs and other data for presentation.
• Provides research for complex issues and presents findings in an organized fashion.
• Provides suggestions where possible for cost/efficiency improvements to enhance productivity.
• Utilizes authorized AI tools (e.g., Microsoft Copilot, ChatGPT, etc.) to automate routine tasks such as drafting communications, summarizing reports, taking meeting minutes, and organizing data.

Competencies & Skills:

• Has ability to learn and directly apply AI tools to streamline administrative and operational tasks.
• Is comfortable working with basic IT systems, access management platforms, and Microsoft Excel.
• Demonstrates adaptability and curiosity in learning new tools and technical concepts to better support executive leadership.

Education and/or Experience

Associates' Degree or five to seven years related experience; with at least three years providing support to executive level management; or equivalent combination of education and experience. Proven administrative skills and operation of a personal computer and other office equipment. Experience in a Credit Union environment strongly preferred. While this level of expertise will generally be attained with a minimum of three years in a previous executive assistant role and High School Diploma/GED. Priority will be place upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.

Ability to operate a personal computer with a high level of proficiency in such software applications as word processing, spreadsheets, Internet and Email. Ability to operate a fax, calculator and copier.

Opportunities for Growth

At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you're building new skills or exploring new paths, you'll be supported every step of the way, because when you grow, we all rise together.

American Eagle is Equal Opportunity Employer Veterans/Disabled