Customer Service Assistant
1 week ago
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Type: Full-time / Entry Level
Location: Miami, FL
About the Role:
We are hiring a Customer Service Assistant to provide excellent support to customers and assist in daily operations. This position focuses on ensuring positive customer experiences while supporting promotional and sales goals.
Key Responsibilities:
Welcome and assist customers in person or at events.
Provide accurate information about products and services.
Support promotional and sales initiatives to attract new customers.
Handle customer inquiries and ensure satisfaction.
Maintain organized and professional communication at all times.
Ideal Candidate:
Friendly, approachable, and eager to contribute to a team that values customer satisfaction and growth.
Excellent people skills and customer-oriented mindset.
Professional, reliable, and detail-oriented.
Comfortable working in a dynamic environment.
Team player with strong communication abilities.
Prior customer service experience is a plus.
All your information will be kept confidential according to EEO guidelines.
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