Front Desk Receptionist

1 week ago

Troy, Michigan, United States Open Doors of Central Kentucky Full time

POSITION SUMMARY

Deliver welcoming, professional and friendly customer service to all guests in addition to providing general administrative support.

The Administrative Assistant is responsible for creating a positive first impression for all individuals coming into the office and calling on the phone. The Administrative Assistant needs to ensure that all incoming calls, applicants and caregiver processes flow smoothly. It is the responsibility of the Administrative Assistant to answer phones and greet all guests. The Administrative Assistant administers employment forms, supports internal employees, and keeps the office neat and tidy. The Administrative Assistant works to ensure that every phone call is answered, and every guest greeted in a friendly and welcoming manner. The Administrative Assistant provides primary support to the ExpertCare Management Services division by performing all assigned clerical and administrative duties.

ESSENTIAL FUNCTIONS

Phone Support:

  • Answers the multi-line telephone system in a prompt and courteous manner
  • Determines nature of caller's business and direct the calls to the appropriate person
  • Provides customer service to all callers, working to answer routine questions and inquiries

Applicant, Caregiver, and Guest Support

  • Greets and welcomes guests in a consistently friendly and professional manner
  • Assists and directs vendors with deliveries
  • Meets with applicants to complete 1-9 form
  • Provides answers to routine inquiries, as appropriate
  • Maintains confidentiality of all processed documents
  • Package PPE and distribute or mail PPE supplies accordingly

Recruiting and Training Support

  • Daily entry of caregiver and recipient files
  • Supports team with data entry of trainer evaluations and caregiver training records
  • Runs and records initial checks on employees including but not limited to Health and Human Services (HHS), Central Registry Clearance (CRC), Office of Recipient Rights (ORR), and Background Checks
  • Runs and records checks on a periodic basis as defined in policies
  • Maintains supply of forms
  • Processes I-9 form using E-Verify

Other Duties

  • Creates and maintains well-organized filing and retrieval systems
  • Creates and maintains documents and files for correspondence, proposals, etc.
  • Continuously enhances knowledge on the MS Office Suite.
  • Completes scanning of daily documents
  • Mails various correspondences to recipients and field staff.
  • Other projects and activities assigned.
  • Opening/Closing duties

SUPERVISORY RESPONSIBILITY

  • No supervisory responsibility.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

  • Duties are performed in the Troy office.
  • Occasional trips to client/prospect locations require outdoor travel and potential exposure to unpleasant weather.
  • Ability to sit for extended periods of time and possess the normal range of body motion.

EDUCATION AND/OR EXPERIENCE

  • Two years post high school with concentration on business related subjects or equivalent business, sales, or human resource experience.

KNOWLEDGE AND SKILLS

  • Demonstrates critical thinking by exhibiting sound and accurate judgement and includes the appropriate people in decision making.
  • Exhibits effective communication both (written and verbal) and interpersonal skills including the four quadrants of Emotional Intelligence: self-awareness, self-management, social awareness, and relationship management.
  • Must understand general business and office terminology.
  • Must have basic understanding of the MS Office Suite Products/Programs.
  • Must be able to compose routine correspondence and reports.
  • Must maintain a valid state driver's license.
  • Must be able to handle multiple "bosses".
  • Ability to plan, organize and prioritize work.

Job Type: Full-time

Pay: $ $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

  • receptionist

    2 days ago

    Troy, Michigan, United States Gastrointestinal Endoscopy Center Full time

    Front Desk ReceptionistWe are seeking a reliable and detail-oriented Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role is essential in providing exceptional patient service while ensuring accurate registration, documentation, and financial processing.Key Responsibilities:Greet patients and visitors in person and...

  • Front Desk Representative

    2 days ago

    Troy, Michigan, United States Gulla CPA Full time

    Gulla CPA is a rapidly growing CPA and advisory firm dedicated to delivering exceptional client service. We are looking for anAdmin / Front Deskprofessional who will serve as the first point of contact for clients, visitors, and callers. This role is essential to maintaining the smooth operation of the office and ensuring every client interaction reflects...

  • Volunteer Front Office Receptionist THIS IS NOT A PAID POSITION

    4 days ago

    Troy, Michigan, United States AdvisaCare Full time

    ***THIS IS NOT A PAID POSITION***AdvisaCare is looking for an Administrative Volunteer to work in our Troy office, performing a variety of tasks from putting admission packs together, sitting at receptionist desk, helping with a variety of clerical tasks, and assisting the office manager and the Volunteer manager.*Needed on Mondays and Wednesdays from 10am...

  • Medical Receptionist

    2 days ago

    Troy, Michigan, United States Oakland Family Clinic Full time

    Job SummaryWe are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, managing front desk operations, scheduling appointments, and ensuring smooth administrative flow within the medical office. This role requires excellent communication skills,...

  • Customer Service Representative

    4 days ago

    Troy, Michigan, United States Planet Fitness Full time

    Job Details Job Location: Troy, MI 48083 Salary Range: $13.50 Hourly Job Shift: FT: 2p-10pWe are seeking a Customer Service Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free"...

  • Beautician

    1 week ago

    Troy, Michigan, United States Essence Laser Hair Removal Full time

    Job SummaryWe are seeking a dynamic and talented Beautician to join our vibrant team In this role, you will provide expert skincare, hair, and beauty treatments that enhance our clients' confidence and well-being. Your passion for beauty and dedication to exceptional customer service will create a welcoming environment where clients feel pampered and valued....

  • Medical Assistant

    1 week ago

    Troy, Michigan, United States Premier Cardiovascular Consultants Full time

    Benefits: Competitive salaryHealth insurancePaid time offVision insuranceJob Description: We have multiple locations in the Metro Detroit area. Our main office is located in Troy, MI. This is an excellent opportunity for someone who enjoys being around others and able to multi-task. The Medical Assistant will be responsible for a variety of medical and...

  • Licensed Barber

    13 hours ago

    New Troy, Michigan, United States Kingsman Barbershop Full time

    OverviewJoin our dynamic team as a Licensed Barber, where your expertise and passion for hair care will inspire confidence and style in our diverse clientele. This energetic role offers the opportunity to showcase your skills in hair styling, grooming, and customer service within a barbershop environment. As a licensed professional, you will play a key part...

  • Front Desk Medical Receptionist

    1 week ago

    Troy, Ohio, United States Midwest Dermatology Laser and Vein Full time

    As a Front Desk Medical Receptionist, you will be a vital part of our healthcare team. We are looking for someone who is dependable and has a positive attitude. Good customer service skills are required as you will be the first point of contact with our office. This is a full-time position. Must be able to work Monday - Friday. Experience with EPIC is...

  • RECEPTIONIST

    1 week ago

    Troy, MI, United States Ambulatory Surgery Center Full time

    Front Desk Receptionist We are seeking a reliable and detail-oriented Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role is essential in providing exceptional patient service while ensuring accurate registration, documentation, and financial processing. Key Responsibilities: Greet patients and visitors in person...

  • RECEPTIONIST

    7 days ago

    Troy, MI, United States Ambulatory Surgery Center Full time

    Front Desk Receptionist We are seeking a reliable and detail-oriented Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role is essential in providing exceptional patient service while ensuring accurate registration, documentation, and financial processing. Key Responsibilities: Greet patients and visitors in person...

  • RECEPTIONIST

    5 days ago

    Troy, MI, United States Ambulatory Surgery Center Full time

    Front Desk Receptionist We are seeking a reliable and detail-oriented Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role is essential in providing exceptional patient service while ensuring accurate registration, documentation, and financial processing. Key Responsibilities: Greet patients and visitors in person...

  • NIGHT AUDITOR-Front Desk Clerk

    4 days ago

    Troy, Alabama, United States Best Western Troy Inn Full time

    PART-TIME: NIGHT AUDITOR: 11:00 PM to 7:00 AM- MONDAY and TUESDAY NIGHTS ONLYBi-Weekly Pay. No Direct Deposit.RELIABLE. DEPENDABLE.PAY RATE: $9.00 PER HOUR*PERFECT for the one who wants/needs a part-time side job for a few nights. Perfect for the night owl who is bored and wants a little extra spending money. Part-time position for the one who has a few...

  • Receptionist

    7 days ago

    Troy, United States GableTek Full time

    We are currently seeking a receptionist for a client in Sterling Heights, Michigan. This is a full-time, contract-to-direct hire position, ideal for someone looking to gain valuable office and administrative experience. The role involves greeting visitors, answering phones, and performing general front desk duties to ensure smooth day-to-day operations.While...

  • Hotel Front Desk Agent

    2 hours ago

    Troy, OH, United States Seva Hospitality Full time

    Company DescriptionJob Description JOB DESCRIPTION Join the Marriott Hotels & Resorts team as a Front Desk Associate for a career in hospitality. The brand-new SpringHill Suites is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Troy, Ohio! Full-Time & Part-Time positions are available for 1st shift (7am-3pm),...

  • Volunteer Front Office Receptionist THIS IS NOT A PAID POSITION

    56 minutes ago

    Troy, United States AdvisaCare Full time

    ***THIS IS NOT A PAID POSITION!!***AdvisaCare is looking for an Administrative Volunteer to work in our Troy office, performing a variety of tasks from putting admission packs together, sitting at receptionist desk, helping with a variety of clerical tasks, and assisting the office manager and the Volunteer manager.*Needed on Mondays and Wednesdays from 10am...

  • Charge Entry

    2 weeks ago

    Troy, MI, United States Arcturus Healthcare Full time

    Description Job Title: Charge Entry / Receptionist (Full-Time) Our medical office is seeking a full-time, experienced Charge Entry / Receptionist to join our team at the checkout desk. This role is essential to ensuring a positive patient experience and accurate front-end operations. Key Responsibilities: Check out patients following appointments Collect...

  • Charge Entry

    1 week ago

    Troy, MI, United States Arcturus Healthcare Full time

    Description Job Title: Charge Entry / Receptionist (Full-Time) Our medical office is seeking a full-time, experienced Charge Entry / Receptionist to join our team at the checkout desk. This role is essential to ensuring a positive patient experience and accurate front-end operations. Key Responsibilities: Check out patients following appointments Collect...