Director of Business Intelligence

About the Role:

We are seeking a highly influential and business-savvy leader to serve as a Director of Business Intelligence & Analytics Enablement. This individual will act as the primary strategic & executive partner of analytics leaders in the organization for their data & technology needs. Your mission is to embed deeply within the business, translating its strategic goals and pressing challenges into a clear, high-impact roadmap of portfolio initiatives.

This role is eligible for our Flex Persona for candidates local to our Boston, MA.

Your Day to Day:

• Own and execute the strategic roadmap for the enterprise Business Intelligence platform, ensuring it is a scalable, reliable, and user-friendly tool for the entire organization.
• Develop and execute an analytics strategy and roadmap that is co-created with your business partners and directly aligned with their objectives.
• Drive the identification, prioritization, and governance of a portfolio of strategic data and analytics initiatives, from conception through to value realization.
• Foster a culture of data literacy and data-driven decision-making across the organization by demonstrating the art of the possible and articulating the value of data assets.
• Establish and manage a robust framework for measuring the business impact and ROI of all data and analytics investments.

We're Looking For:

Platform & Technology Ownership

• Act as the ultimate owner and product manager for the enterprise BI platform(s) (e.g., Tableau, Cognos, SAS).
• Manage the platform's lifecycle, including strategic planning, vendor relationships, license management, upgrades, and budget.
• Oversee the platform's technical administration, ensuring high availability, optimal performance, robust security, and effective governance.
• Develop a library of certified data sources, in partnership with data engineering teams, to provide users with a trusted and easy-to-use starting point for analysis.
• Owns product management, engineering, program management, quality assurance, technical & solutions architecture, technical operations, budget and resource management functions for key business application and/or large-scale technology platforms

Business Partnership & Stakeholder Engagement

• Build and maintain strong, collaborative relationships with leaders across all business functions (e.g., Actuarial, PMI, Finance, Digital, HMM, Sales).
• Serve as a trusted advisor to the business, translating complex business challenges into actionable data and analytics use cases.
• Lead cross-functional teams to design and implement innovative data, BI & analytic solutions that address critical business questions.
• Lead the discovery and requirements-gathering process for all new analytics initiatives, ensuring every project begins with a clear business problem and defined success metrics.

Execution & Delivery

• Own and manage the analytics portfolio for your business domain, leading a transparent, value-based prioritization process in partnership with business stakeholders.
• Serve as the single point of accountability for the delivery of all data & analytics products and insights that is tightly aligned with the strategic priorities of your business partners.
• Provide program oversight for the execution of strategic initiatives, ensuring effective project management, risk mitigation, and timely delivery.
• Work closely with data engineering, architecture, and analytics delivery teams to ensure the solutions they build are fit-for-purpose and meet business requirements.

What You Bring:

• 12+ years of experience in a combination of strategy, delivery, program management, or business-facing data and analytics roles.
• Bachelor's degree in Computer Science, Information Systems, Business, Management, or a related field.
• Deep, hands-on administrative and architectural experience with major enterprise BI platforms (like Tableau, IBM Cognos).
• Experience building data & integration solutions such as EDW, Operational Data Stores, NOSQL Databases, ETL & ELT and caching
• Exceptional executive presence, communication, and storytelling skills
• Strong business acumen and the ability to quickly understand and analyze different business functions and their data needs.
• Demonstrated experience in portfolio and program management, with a history of successfully leading large-scale, cross-functional initiatives.
• Excellent facilitation and stakeholder management skills, with a talent for building consensus among diverse groups.

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.