Director, Business Strategy

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient.

Our employees' passion for excellence, innovation, and customer satisfaction is our most-prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us

ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.

Job Title: Director, Business Strategy & Transformation

Location: Boston/Central US

Department: Strategy & Operations

Reports To: Chief Operating Officer (COO) / Chief Strategy Officer (CSO)

About the Role

The Director of Business Strategy & Transformation will support and lead various aspects of strategic planning, business optimization, and enterprise-wide transformation initiatives that enable scalable growth in a fast-paced software environment. This role partners closely with executives and functional leaders to aid the business in defining long-term strategy, enhance operational performance, and ensure organizational alignment.

You will translate high-level ambitions into actionable plans, lead complex cross-functional programs, and drive a rigorous business performance review rhythm across the company.

Key Responsibilities

Strategic Planning & Business Growth

• Support the company's annual and multi-year strategic planning processes, ensuring alignment across product, go-to-market, and operational functions.

• Conduct market, competitive, and customer analysis to inform strategy and investment decisions.

• Evaluate, support new growth opportunities—including new markets, business models, and partnerships—and develop well-supported business cases.

• Support inorganic and VC backed activities as needed

• Facilitate scenario planning and strategic prioritization to guide executive decision-making.

Strategic Business Review Planning & Material Management

• Drive planning, coordination, and development of quarterly and annual business reviews (QBRs/ABRs) with executive leadership.

• Develop, refine, and manage high-quality strategic review materials (presentations, dashboards, narratives) that clearly communicate insights and progress.

• Establish and maintain a consistent review cadence and governance model across departments.

• Partner with Finance, Product, Sales, and Customer Success to synthesize insights into cohesive performance narratives.

• Continuously improve processes and standards for strategic review materials and reporting.

Transformation & Operational Excellence

• Support the design and oversight of enterprise-level transformation programs spanning operating model design, GTM alignment, process optimization, governance/compliance programs, and scaling initiatives.

• Identify and address operational inefficiencies with data-backed improvement plans.

• Build scalable processes and KPI frameworks that improve visibility, accountability, and alignment.

• Champion data-driven decision-making in partnership with analytics and FP&A teams.

Program Leadership & Change Management

• Support and lead as needed, cross-functional teams to deliver strategic initiatives on time and with measurable outcomes.

• Develop clear, compelling executive-level communication, program updates, and stakeholder briefings.

• Guide organizational change management efforts, ensuring adoption of new processes, tools, and operating models.

• Promote alignment across Product, Engineering, Sales, Marketing, Customer Success, and Finance.

Financial & Business Performance Management

• Partner with Finance to support and assess performance against strategic and operational targets.

• Identify leading indicators and trends to drive proactive business decisions.

• Support resource planning and investment prioritization with strategic insights.

Qualifications

Required

• 10+ years of experience in business strategy, management consulting, or business transformation (software/SaaS strongly preferred).

• Proven success leading strategic planning cycles, business reviews, and creation of executive-ready materials.

• Exceptional analytical skills with the ability to translate complex data into clear strategic insights and business narratives.

• Strong communication, storytelling, and executive stakeholder management capabilities.

• Demonstrated ability to operate effectively in a constantly evolving, fast-paced business environment, balancing strategic perspective with hands-on execution.

• Experience driving cross-functional initiatives across complex organizational landscapes.

Preferred

• Experience with SaaS metrics, product-led growth, or enterprise software operations.

• MBA or relevant advanced degree.

• Familiarity with OKRs, Agile methodologies, or modern operating model frameworks.

ETAP requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join ETAP to create the transformative technology that enables our customers to engineer a better world.