Room Attendant

2 days ago

Saint Charles, Illinois, United States Q Center Full time

Q Center is seeking a casual part time Room Attendant to join our team

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The schedule for this position is 8am-4:30pm, varying days of the week and weekend.

Starting rate for this position is $18.00/hour.

Benefits

  • 401(K) with employer match
  • Employee Meals

Education & Experience

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements

  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Fundamental Requirements

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
  • Thoroughly clean all assigned guestrooms, according to standards; including high and low dusting, replacing linens, vacuuming, emptying wastebaskets, keeping the bathroom cleaned, wiping down mirrors and windows and replacing towels.
  • Complete all pre-cleaning duties, including but not limited to, replenishing guest supplies, cleaning supplies and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed according to shift checklist.
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles, adhering to expirations and safety standards.
  • Clean room with the door propped open and according to standards; if the guest requests service but cannot leave the room, dial 0 and request a supervisor or manager.
  • Utilize the guest room phone to report room status.
  • Maintain and update the manual guest room cleaning assignment document with room status.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately by dialing 0 or to Housekeeping Supervisor/Manager.
  • Handle items for "Lost and Found" according to standards.
  • Ensure overall guest satisfaction.

The Q Center:

With 150,000 square feet of versatile, IACC-certified meeting space and 95 acers of beautiful recreational grounds, Q Center provides a production and idyllic setting for groups to engage their creative spirit and maximize their potential. Add to that an accomplished meeting and events staff, expert in-house event production and technical teams, on-site professional printing services, renowned banquet capabilities and you've got one amazing meetings and events venue that's at the head of its class.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

EEO is the LawSupplement NoticePay Transparency

If you require a reasonable accommodation to complete an application, please email your request to and provide the job title to which you are applying.

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