Housekeeping Inspector

6 days ago

East Saint Louis, Illinois, United States Casino Queen Holding Company Full time

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. The starting wage for this position is $17.00 per hour.

Looking For Perks? We've got you covered

Top industry pays

Tuition Reimbursement

401k with company match

Comprehensive health packages, including a free option for Full-time Team Members

Paid Time Off

Shift Differential offered starting from 10pm to 6am

POSITION SUMMARY

The Housekeeping Inspector inspects and train all housekeeping staff to meet the standards of the casino. To ensure all housekeeping standards, as set forth by the Director of Housekeeping Services are met and exceeded.

ESSENTIAL FUNCTIONS

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.

Build guest and team member positive relations

Participates and conducts departmental meetings.

Ensure consistent high-quality service to all our team members and guests. Inspects guest rooms, hallways and public areas immediately correcting any deficiencies.

Inspects and evaluates workers performance to ensure quality service and compliance with room housekeeping specifications and ensuring all departures are completed by check in.

Assists housekeeping supervisor with opening the house and other office duties.

Ensures each staff members are following all safety precautions.

Trains workers in proper operational procedures and functions.

Resolves customer complaints regarding worker performance and services rendered.

Inspects work areas and operating equipment to ensure conformance to established standards.

Cleans and shampoos all carpets on assigned floors.

Supervises and does performance appraisals on all assigned employees.

Assists housekeeping supervisor with screening and interviewing of applicants.

Performs the tasks of a guest room attendant, turndown attendant or house person as needed to facilitate service

Other duties as assigned.

QUALIFICATIONS

High School Diploma, GED certification or equivalent.

Two (2) years of housekeeping experience including one (1) year supervisory experience.

Must be able to speak Basic English.

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