Sales Support Coordinator

1 day ago

Rochester, New York, United States Casella Waste Systems, Inc. Full time

Position Summary
The Sales Support Coordinator provides essential administrative and analytical support to the sales organization, ensuring accurate tracking of sales activities, revenue, commissions, and customer billing. This role is responsible for maintaining data integrity, generating customized reports, and championing the use of sales technology across the team. The ideal candidate is detail-oriented, tech-savvy, and passionate about enabling sales success through operational excellence.

Hiring range: $21-28 an hour
Key Responsibilities

  • Maintains accurate sales and revenue data in CRM and reporting systems, ensuring consistency across platforms.
  • Monitors data quality and integrity , resolving discrepancies and identifying opportunities for process improvements.
  • Inputs and validates commission data , generating monthly reports and collaborating with finance and sales teams to ensure accuracy.
  • Coordinates customer billing updates with finance and customer service, ensuring alignment with contract terms and service delivery.
  • Develops and delivers customized client reports , including volume and diversion metrics tailored to customer needs.
  • Supports ad hoc reporting requests , providing performance insights and analytics to the sales team.
  • Participates in sales meetings , contributing to continuous improvement initiatives and team collaboration.
  • Champions sales technology tools such as Microsoft Dynamics 365, promoting best practices and system utilization.
  • Trains sales team members on CRM usage, reporting standards, and data entry protocols to enhance operational efficiency.
  • Collaborates cross-functionally with sales, finance, operations, and customer service to support strategic initiatives and drive alignment.
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications
The successful candidate will have at least two years of experience in sales support, administrative coordination, or data management, along with a strong educational foundation. They must be legally eligible to work in the United States. Proficiency in Microsoft Office Suite—particularly Excel—and CRM systems such as Microsoft Dynamics 365 is essential. Familiarity with customer billing systems and processes, as well as a background in sales operations or business analytics, is highly desirable.

This role requires excellent written and verbal communication skills, strong organizational and time management abilities, and a keen attention to detail. The candidate should be capable of managing multiple priorities and meeting deadlines in a fast-paced environment. Demonstrated experience in effectively communicating with stakeholders at various levels and delivering client-focused solutions is key to success in this position.

Attributes
Responsible, team-oriented individual who demonstrates strong communication and collaboration skills, process-oriented with strong attention to detail, with the ability to apply analytical thinking to interpret sales data supporting meaningful insights.

Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

  • Sales Support Specialist

    1 week ago

    Rochester, New York, United States Eastman Kodak Company Full time $60,000 - $80,000 per year

    Eastman Kodak is looking for a Sales Support Specialist to join our Specialty Chemicals and Inks Manufacturing team in Rochester, New York.We are seeking a motivated and detail-oriented individual to join our team as a Contract Sales Support Specialist. In this role, you will be in the front line of communication with our customers, coordinating with...

  • Practice Support Coordinator

    1 week ago

    Rochester, New York, United States Harris Beach Murtha Full time $60,000 - $90,000 per year

    Location: Rochester, NY (100% in the office) Are you a detail-oriented multitasker with a passion for real estate law? Do you thrive in a fast-paced legal environment and enjoy supporting attorneys with both administrative and paralegal responsibilities? Are you excited about the opportunity to join an innovative, growing law firm that has been successful...

  • Sales Support Associate

    1 week ago

    Rochester, New York, United States L3Harris Full time $47,000 - $87,000 per year

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our...

  • Coordinator - Clinical Support Services

    1 week ago

    Rochester, New York, United States Mayo Career Site US Full time $90,000 - $120,000 per year

    The Clinical Support Services Coordinator position will be dedicated to the Department of Laboratory Medicine & Pathology to assist with the building of an integrated supply chain between the division of Supply Chain Management and clinical laboratories.  The CSS Coordinator will advise employees on supply chain best practices, provide critical supply and...

  • IT Operations Coordinator

    1 day ago

    Rochester, New York, United States LMT Technology Solutions Full time

    :At LMT Technology Solutions ), we Lead, Manage, and Transform businesses through tailored IT solutions that align with their unique needs. As a trusted Managed Service Provider (MSP), we specialize in delivering cutting-edge technology services, including IT infrastructure management, professional services, cybersecurity, cloud solutions, and strategic...

  • Boutique Coordinator

    1 week ago

    Rochester, New York, United States WorkGenius Group Full time $40,000 - $60,000 per year

    Title:Boutique CoordinatorIndustry:Fashion - Luxury AccessoriesLocation:Central Valley, NYDuration:SeasonalResponsibilitiesDeliver warm, attentive, and elevated service to all clients entering the boutique.Support front-of-house duties, including greeting guests, managing wait times, and assisting with scheduled appointments.Contribute to brand storytelling...

  • Outside Sales Representative

    2 days ago

    Rochester, New York, United States The People Placers Full time

    Outside Sales Representative in Rochester, New York,Compensation offer:$85K to $100K or more, depending on the years of experience, plus commission.Targets of the Position:Has complete knowledge of all assigned product line(s)Competent contact person for customers' questionsServing and expansion of the customer baseAdherence to corporate policies and the...

  • Customer Account Coordinator

    1 week ago

    Rochester, New York, United States FTS Full time $60,000 - $75,000 per year

    We are seeking a Customer Account Coordinator to join a collaborative and customer-focused team within a leading manufacturing organization. This is a crucial role where you will serve as the main connection between customers, sales, and production—ensuring orders are processed accurately and customer needs are met with care and professionalism.If you are...

  • Sales Associate

    1 week ago

    Rochester, New York, United States Messner Flooring Full time $45,000 - $70,000 per year

    Job OverviewWe are seeking a motivated and enthusiastic Sales Associate to join our team in a dynamic retail environment. The ideal candidate supports customers in selecting flooring products that best meet their needs, ensuring a positive in-store experience and contributing to overall sales performance. This role involves providing guidance on hard surface...

  • Sales Analyst

    2 days ago

    Rochester, New York, United States Associated Bank Full time $22 - $37

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.Associated Bank requires you to directly represent yourself...