Senior Account Manager

Join Our Team as Senior Account Manager

We are seeking a Senior Account Manager to join our Construction Team with a strong background in building and maintaining client relationships and delivering exceptional service within the insurance industry. The ideal candidate will thrive in a customer-focused environment, bringing expertise in account management, onboarding new business, and developing tailored insurance solutions to meet the unique needs of each client. This role offers the opportunity to contribute to a dynamic team while driving client satisfaction and business growth.

About the Role

As a Senior Account Manager, you'll be the primary business contact for a diverse portfolio of construction clients. You will support our clients by delivering outstanding service while managing existing accounts, onboarding new clients, and collaborating with Risk Advisors and departmental team members. You'll play a key role in developing client service strategies and insurance programs that align with industry best practices, regulations, and market trends.

What You'll Do

• Client Relationship Management: Build and nurture strong, long-term relationships with construction clients, serving as their go-to advisor for all account-related needs.
• Account Oversight: Manage a book of business, ensuring client satisfaction through proactive communication, efficient policy servicing, and timely renewals.
• New Business Onboarding: Partner with Sales and Operations to seamlessly onboard new clients, ensuring their coverage needs are met.
• Strategy Development: Craft tailored insurance programs and service strategies that align with client needs and emerging industry risks.
• Marketing: Work with underwriters to negotiate terms and conditions of coverage at renewal and present options to clients.
• Regulatory Compliance: Stay up-to-date on industry trends, regulations, and market developments, ensuring all client activities remain compliant and risk-informed.
• Team Collaboration: Work closely with internal sales and operations teams to provide excellent service to clients.

What You Bring

• Industry Expertise: Strong knowledge of insurance products, market trends, and regulatory requirements.
• Bachelor's degree (B. A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.
• Certificates, Licenses, Registrations
• Must have industry designation of CIC or equivalent and a willingness to pursue additional designations as needed (CPCU, CRM, ARM, AAI, etc.)
• Possess and maintain a Colorado multiple lines license
• Requires current Colorado driver's license and acceptable MVR
• Relationship Skills: A proven ability to build and maintain trust with clients, coupled with excellent communication skills.
• Attention to Detail: Keen analytical skills to assess client portfolios, identify gaps, and develop strategic solutions.
• Problem-Solving Ability: A proactive approach to addressing client challenges and resolving issues effectively.
• Tech Savviness: Proficiency in CRM tools, account management software, and office productivity tools.
• Teamwork Mindset: A collaborative attitude with the ability to work seamlessly with a wide range of individuals.

Why Join Us?

• Impactful Work: Be at the forefront of protecting businesses by delivering customized insurance solutions.
• Growth Opportunities: Access to professional development and certifications.
• Supportive Culture: Join a team that values innovation, collaboration, and excellence.
• Comprehensive Benefits: Enjoy a competitive salary, healthcare options, retirement plans, and more.
• Salary Range - Starting pay for this exempt position is $72,000 - $92,000 annually. Pay may exceed this range for well-qualified candidates, commensurate with experience. In addition to regular pay, this position is eligible to participate in our annual performance incentive program. Bonuses may be available for client and employee referrals and for successful completion of approved industry designations.
• Benefits - At Flood and Peterson all full time employees are eligible for benefits, including Medical, Dental, Vision, and Life insurance, paid time off, paid holidays, and paid Volunteer Time Off. Full time employees are also eligible to participate in our excellent 401k program, which includes both safe harbor and discretionary matching. We also offer several other voluntary insurance programs including expanded Life, Disability, Accident, Critical Illness/Event, and legal services.
• Flood and Peterson Values: Flood and Peterson is deeply committed to our Employees, Clients, Communities, and Strategic Partners. To perform the job successfully, an individual should demonstrate the following values.
• Integrity – We conduct our business as one company with the highest standards and are committed to honesty, trust, and the courage to do the right thing. By adhering to our principles, we can look back at each day's work with pride
• Gratitude – Our practice of gratitude allows us to show kindness and respect for everyone. We are thankful for each other, appreciate serving our clients, and humble in our community engagements.
• Knowledge – We are thought leaders who actively share our knowledge with others. We gain wisdom through seeking and embracing our diverse experiences. We are committed to learning and we educate our employees, clients and strategic partners.
• Commitment – We take responsibility for our actions and we are devoted to the success of others. We put the team before the individual. We dedicate our time and energy in order to deliver the F&P promise.
• Impact – We are a results-driven company and we understand growth will determine our future. We are inspired by our opportunity to build a legacy for our employees, clients, communities, and strategic partners for the next generation. We lead by positively influencing and serving others.