Office Administrator

1 week ago

Mountlake Terrace, Washington, United States Fischer Full time

Fischer is a multi-division company providing top-tier services in plumbing, HVAC, electrical and restoration work across the greater Seattle area. With a strong commitment to excellence, we pride ourselves on professionalism, teamwork, and reliable service. We are seeking an organized and driven Operations Coordinator to support our teams in delivering a seamless customer experience and maintaining efficient internal processes.

Position Summary:
The Operations Coordinator is responsible for supporting day-to-day business operations, customer communications, scheduling, project documentation, and accounting-related tasks. This position plays a critical role in ensuring operational efficiency and a high level of service to both internal teams and external customers.

Key Responsibilities:

  • Manage incoming customer communications, including phone calls and emails
  • Schedule appointments, site visits, and technician calendars
  • Maintain project documentation and internal databases
  • Coordinate permit applications, utility submissions, and subcontractor documents
  • Prepare estimates, certificates of completion, and other business documents
  • Track and follow up on project statuses, leads, and online reviews
  • Billing, invoice processing, and accounts receivable support
  • Support internal operations including safety meeting documentation and supply ordering
  • Collaborate with leadership, technicians, and administrative staff to ensure tasks are completed efficiently and accurately
  • Provide general administrative support and contribute to a professional and organized office environment

Qualifications:

  • Prior experience in an administrative or operations support role, preferably in a construction, trades, or service-based environment
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficient in Microsoft Office Suite; experience with project management software (e.g., ) and business platforms (e.g., Service Titan) is a plus
  • Basic understanding of billing and invoice processing is preferred
  • Ability to adapt to shifting priorities and support multiple teams simultaneously

Work Environment:
This is an in-office position that requires regular interaction with customers, technicians, subcontractors, and various internal departments. The Operations Coordinator must be comfortable managing multiple workflows and maintaining accuracy under pressure.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

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