Engineering Support Manager

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Engineering Support Manager - remote in the US - Financial portfolioIn this role, you will provide critical operational support for 300+ retail sites nationwide, ensuring compliance, safety, and efficient facility operations through systematic program management. This remote position requires a facilities and engineering background with expertise in MEP systems, safety protocols like lockout/tagout procedures, and technology management including client interfaces and asset management systems. The role includes up to 20% travel across the US for site assessments and stakeholder meetings.The position combines technical oversight with administrative responsibilities, involving data analysis, PowerPoint reporting, and refrigeration system management. This is an ideal opportunity for an engineering professional who excels at process review and systematic program management while working remotely to support a large retail facility portfolio, with occasional travel to conduct on-site evaluations and collaborate directly with key stakeholders.Check out some of your day:Program Management: Oversee and manage the Americans with Disabilities Act (ADA) door compliance program, ensuring all facility access points meet regulatory requirements and maintain proper functionality. Coordinate scheduling, tracking, and documentation of ADA door inspections, repairs, and upgrades across the portfolio.Technical Review and Compliance: Conduct comprehensive Method of Procedure (MOP) reviews for building engineering operations, ensuring all procedures meet safety standards, regulatory requirements, and operational best practices. Collaborate with engineering teams to develop, update, and implement standardized procedures for critical building systems. Partner with the Retail Engineering Program Director to help develop Standard Operating Procedures (SOPs) that ensure consistent operational excellence across all facilities.Asset Management: Execute asset verification processes to maintain accurate inventory records of building equipment, systems, and components. Coordinate physical inspections, update asset databases, and ensure compliance with asset management protocols and financial reporting requirements.Refrigerant Management: Manage refrigerant tracking programs to ensure compliance with EPA regulations and environmental standards. Monitor refrigerant usage, leaks, and recovery activities across HVAC systems. Maintain accurate records of refrigerant inventory, purchases, and disposal in accordance with federal and state requirements. Manage vendors providing refrigerant services, ensuring proper certification and compliance with regulatory standards.Operational Support: Provide technical guidance and administrative support to building engineering teams, facilitating smooth daily operations and project execution. Assist in coordinating maintenance schedules, vendor management, and regulatory inspections.Documentation and Reporting: Maintain detailed records of program activities, compliance status, and operational metrics. Prepare regular reports on program performance, asset conditions, and regulatory compliance for management review.Here is who we are looking for:Required5+ years of facilities and engineering experience with a strong understanding of MEP systems, building operations, ADA compliance requirements, and facility management best practicesExperience with safety protocols including lockout/tagout procedures and process review for regulatory complianceProficiency in asset management software, client interface systems, refrigeration management, and Microsoft Office applications (especially PowerPoint and data analysis)Excellent organizational skills with demonstrated ability to manage multiple programs simultaneously across large facility portfoliosExperience with administrative functions in engineering environments including documentation, reporting, and vendor managementPreferredProfessional certifications in facilities management (CFM, FMP) or engineering disciplines.Experience with computerized maintenance management systems (CMMS).Knowledge of building codes, safety regulations, and accessibility standards.Pay $90,000-104,000 with a 10% targeted bonusSchedule: Monday - Friday day shift with on-call 24/7 for emergency responseEstimated compensation for this position:90,000.00 – 104,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Atlanta, GA, Dallas, TX, Minneapolis, MN, Tampa, FL, Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the tablePersonalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. 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