Director of Business Operations

1 week ago

Boston, Massachusetts, United States Wood Mackenzie Full time

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years' experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers' decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.

Wood Mackenzie Brand Video

Wood Mackenzie Values

  • Inclusive – we succeed together
  • Trusting – we choose to trust each other
  • Customer committed – we put customers at the heart of our decisions
  • Future Focused – we accelerate change
  • Curious – we turn knowledge into action

The Director of Business Operations for the Supply Chain Consulting division will lead operational excellence across hiring, onboarding, staffing, performance management, project pricing compliance, project margin improvement, and utilization contractor management. The Director will work closely with the new Deal Desk, the RCG managers and Regional Heads to ensure consistency across all parts of Consulting. This role is pivotal in supporting the division's growth and ensuring scalable, efficient operations for a team of approximately 70 FTEs.

Main Responsibilities:
  • - Collaborate with HR and Talent teams to lead SCC staff recruitment, onboarding and staffing processes for junior consultants.
  • - Work within wider consulting team to align, develop and manage performance frameworks and career progression plans.
  • - Lead and build out our India SCC delivery team
  • - Ensure compliance with project pricing guidance and improve project margins.
  • - Monitor and optimise consultant utilisation across SCC engagements.
  • - Oversee client contracting and invoicing workflows.
  • - Manage contractor onboarding, compliance, and performance.
  • - Develop, in conjunction with other groups,  operational dashboards and reports for leadership insights.
  • Collaborate closely with HR, Finance and Sales enablement to ensure company wide consistency

Equal Opportunities

We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at  

If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.  

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