Technical Business Systems Analyst 2

3 days ago


Nashville, Tennessee, United States EPITEC Full time

What You'll Do

  • Partner with product owners, business stakeholders, and developers to gather and refine requirements.
  • Translate requirements into user stories, acceptance criteria, and technical specifications.
  • Review and interpret API documentation to validate integrations and data flows.
  • Understand front-end UI/UX needs to guide conversations between business and development teams.
  • Ensure delivery aligns with customer needs and regulatory/financial requirements.

Must-Have Skills

  • 2+ years of experience in Agile environments.
  • Salesforce experience (hands-on configuration, administration, or strong analyst role exposure).
  • Ability to learn quickly, work independently, and ask the right questions.
  • Strong communication skills for both business and technical audiences.

Nice-to-Have Skills

  • Salesforce certifications (Administrator, Business Analyst, or Developer).
  • Experience with financial services or loan/lease management systems.
  • Familiarity with APIs, data flows, and front-end frameworks.

Who You Are

  • Curious, self-starter, driven to learn without constant oversight.
  • Skilled at asking sharp, insightful questions that uncover real needs.
  • Confident working across multiple teams and adapting to change.
  • Able to see both the "big picture" and the technical details.

Typical Day

  • Gather and refine requirements.
  • Collaborate with developers, testers, and product owners to break down requirements into actionable user stories.

Requirements

  • Bachelor's degree in MIS, Computer Science, IT, or Business Administration.
  • 2–4 years of experience working with business stakeholders and developers.
  • Comparable roles: Business Analyst, Technical Analyst.

Top Skills

  • Effective communication.
  • Strong collaboration on executive-level projects.
  • Adaptability to changing priorities.

Technical Skills

  • Required: Salesforce, basic front-end knowledge (HTML, CSS), API/ETL basics.
  • Desired: Salesforce certifications

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